Madeline Posten
Baylor Scott & White Health
North Richland Hills,TX
7
years of professional experience
Dynamic paralegal with a proven track record at Baylor Scott & White Health, excelling in compliance and document management. Adept at fostering collaboration and enhancing team productivity, I leverage exceptional communication skills and proficiency in Microsoft Office to drive successful outcomes. Passionate about problem resolution and dedicated to achieving organizational goals.
Work History
Paralegal
1 Year 3 Months- Reviewed invoices from outside counsel and consultants to ensure compliance with BSW billing guidelines and process for payment.
- Coordinated scheduling for case related calls for internal stakeholders and external contacts.
- Maintained and organized SharePoint folders to ensure up-to-date record keeping on all matters.
- Managed data entry for legal Regulatory team matters (agency complaints, hospital surveys, cyber claims, etc.) in ClearSight software.
- Ensured compliance with deadlines by maintaining calendar reminders for attorneys and updating internal status trackers.
- Facilitated submission of responses to insurance companies, licensing boards, and other regulatory agencies via secure email, certified mail, FedEx, and/or fax.
- Coordinated department wide training for Microsoft Co-Pilot and maintain records of AI licenses for department employees.
- Assisted in document preparation and redlining for matters at attorney direction.
- Prepared data and presentations to highlight key bulletpoints for risk management reporting (Peer Review Oversight Committees, Annual RM review, required insurance reporting, etc.).
- Assisted Legal externship program by coordinating interviews and managing onboarding of externs.
- Promoted a positive, collaborative work environment by providing assistance to team members across the department as needed.
Executive Assistant
2 Years 11 Months- Assisted in budget preparation by tracking expenses and processing invoices accurately for employee conferences and memberships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed executive schedules, coordinating meetings and travel arrangements effectively.
- Maintained department wide resources such as organizational chart and phone list.
- Maintained inventory of office supplies and placed orders for our Dallas office.
- Improved document organization for executive with thorough file maintenance and archiving outdated records as necessary for efficient retrieval when needed.
- Managed expense reports for executive and other staff members.
- Coordinated catering and organization of department events and meetings for our Dallas office.
Escrow Assistant/Receptionist
11 Months- Schedule signings for both in-office closings and remote closings that need mobile notaries.
- Maintain open communication with lenders, real estate agents, and clients through email, phone calls, and in person.
- Communicate title commitment requirements and title exception information to clients and lenders.
- Manage around 30+ files at once to meet time-sensitive closing dates and gather required documents for each.
- Greet incoming customers professionally and provide knowledgeable assistance and problem resolution.
- Collaborate with title department to resolve title issues such as legal descriptions, easements, lot splits, vesting and curative matters.
- Manage checkbooks by receipting in funds and disbursing files after closing via checks and wires.
- Handled ordering surveys, payoffs, tax statements, and getting releases of liens,
- Knowledgeable of various legal documents used to clear title and for real estate transactions.
- Submit post-closing documents to lenders to obtain funding approval.
Marketing Intern
1 Month- Help with capturing and analyzing social media metrics.
- Support marketing executives with daily tasks, consistently taking initiative to increase productivity and knowledge.
- Assist in creating and publishing promotional advertising and monitoring social media pages on Facebook for over 60 stores.
- Manage customer relations on social media and Google reviews.
- Reviewed and analyzed coupon redemption at stores and for online orders.
- Proactively find resolutions to customer complaints to improve their overall experience.
Education
Paralegal Certificate Course© Online
Bachelor of Arts - Communication
- Coursework in Organizational Communication, Small Group Communication, Risk & Crisis Communication, and Media focused communication
- Minor in Sociology
- Member of Alpha Chi Omega
Skills
Communications
Fast-paced
adaptability
Detail and goal oriented
Proficient in Microsoft Office
Problem resolution
Time management
Great collaborative team skills
Administrative support
Additional Work History
Previous Positions Include:
- Squad Consultant for the Azle High School Cheer teams: January 2017, June 2017, July 2017, January 2018, June 2018, July 2018, & January 2019
- Assistant to the cheer coaches of a youth team at The Cheer Connection (TCC) from October 2013 to February 2014,
Timeline
Paralegal
Baylor Scott & White Health
06.2025 - CurrentRead More
Executive Assistant
Baylor Scott & White Health
07.2022 - 06.2025Read More
Escrow Assistant/Receptionist
Wise County Title Company
04.2021 - 03.2022Read More
Marketing Intern
Mark Of Excellence Pizza Company
06.2019 - 07.2019Read More
Texas Christian University
Paralegal Certificate Course© Online
Read More
The University of Oklahoma
Bachelor of Arts from Communication
Read More