Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madeline Rael

Marietta,GA

Summary

Detail-oriented and highly organized professional transitioning from restaurant leadership into medical billing and coding. Known for accuracy, documentation, and the ability to learn quickly under pressure. Seeking an entry-level, remote opportunity to contribute to a healthcare team while pursuing formal certification in medical billing and coding.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Head Bartender & Trainer

Millers Ale House
05.2022 - 02.2025
  • - Maintained accuracy in handling large volumes of transactions.
  • - Trained new hires in documentation and digital systems.
  • - Managed inventory and shift reports using cloud tools.
  • - Delivered effective communication and problem-solving.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
  • Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
  • Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.

Restaurant Manager

Moxie Burger LLC
01.2016 - 03.2022
  • - Oversaw operations, recordkeeping, and scheduling/payroll systems.
  • - Maintained logs of inventory and staffing with digital tools.
  • - Created training materials and onboarded employees.
  • - Managed confidential data in compliance with protocols.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Education

High School Diploma -

Kell High School
Marietta, GA
05.2014

Business Management & Psychology

Oglethorpe University
Atlanta, GA
05.2016

Skills

  • Microsoft Excel, Word, Outlook, PowerPoint
  • Hospitality and accommodation
  • Marketing and sales experience
  • Attention to detail in documentation and data entry
  • Strong communication and organization
  • Basic HIPAA and ICD-10 familiarity
  • Quick adaptability to new software and processes
  • Taking inventory
  • Cash handling expertise
  • Team leadership
  • Retaining information
  • Staff training and supervision

Certification

  • - Currently completing "Introduction to Medical Billing & Coding" through Coursera (2025-06)
  • - Preparing to enroll in AAPC's Certified Professional Coder (CPC) certification program - Summer 2025
  • - Proficient in Microsoft Office Suite (Excel, Word, Outlook); familiar with cloud-based analytics platforms and data sharing tools

Timeline

Head Bartender & Trainer

Millers Ale House
05.2022 - 02.2025

Restaurant Manager

Moxie Burger LLC
01.2016 - 03.2022

Business Management & Psychology

Oglethorpe University

High School Diploma -

Kell High School

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