Madeline Rivera
Houston,TX
Summary
Seeking a Veterinary Assistant position at Banfield Pet Hospital to apply my veterinary education, animal handling skills, and customer service experience while gaining hands-on clinical experience. Committed to providing quality patient care, supporting veterinary professionals, and continuing to develop my skills in preparation for becoming a Licensed Veterinary Technician.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Admissions/Cashier
Houston Interactive Aquarium & Animal Preserve
Houston, TX
11.2023 - 02.2026
Managed admission and membership sales, along with guest education on animal exhibits and interactive activities to support smooth visit flow.
Oriented visitors to proper locations, addressed animal-related inquiries, and maintained strong customer service throughout visit.
Delivered animal feed, to guests with proper guidance and feeding instructions to promote safe animal handling and feeding practices.
Member Service Specialist
Sam's Club
Houston, TX
03.2022 - 11.2023
Supported members by answering questions, resolving concerns, and ensuring high-quality customer service. Trained new employees on member service procedures and leveraged company resources to effectively manage challenging customer situations.
Education
Associate of Applied Science - Veterinary Technology
Vet Tech Institute of Houston
Houston, TX03-2027
Associate of Science - Natural Science
San Jacinto College
Houston12-2024
High School Diploma -
North Shore Senior High School
Houston05-2023
Skills
Veterinary Skills
- Animal husbandry and nursing care
- Medical record documentation
- Patient monitoring and vital signs
- Medication administration
- Injections (IV, IM, SQ)
- Venipuncture and IV catheter placement
- Cytology (skin, ear, and fecal)
- Dental cleaning and charting
- Laboratory procedures
- Radiology and diagnostic imaging
- Surgical preparation and aseptic technique
- Anesthesia monitoring
- Canine and feline restraint
- Pharmacy calculations and medication preparation
Certification
- Certificate of Academic Excellence for Outstanding Academic Achievement (GPA of 3.6 or higher), awarded May 16, 2023 -North Shore Senior High School
Accomplishments
- Deans list recognition for the program to date at the Vet Tech Institute
- Deans list recognition during the final semester at San Jacinto College
Affiliations
- Served as Dance Team Captain in 2018 at Cunningham Middle School and participated from August 2017 - March 2019.
- Participated from June 2019 - February 2020 in the North Shore Senior High School Scarlet Dance Team and contributed to school volunteer activities.
- North Shore Senior High School Choir / Perfect Harmony. Selected through an audition process for an additional choir group. Performed at elementary and middle schools, GPISD facilities, and annual events honoring military veterans.
Timeline
Admissions/Cashier
Houston Interactive Aquarium & Animal Preserve
11.2023 - 02.2026
Member Service Specialist
Sam's Club
03.2022 - 11.2023
Associate of Applied Science - Veterinary Technology
Vet Tech Institute of Houston
Associate of Science - Natural Science
San Jacinto College
High School Diploma -
North Shore Senior High School