Madeline Rodriguez
Lake Elsinore,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Accelerated Urgent Care
Temecula , CA
2022.01 - Current
- Set up, cleaned and maintained laboratory equipment.
- Developed, standardized or modified tests used in analysis of specimens or medical laboratory experiments.
- Provided technical information about test results to physicians, family members or researchers.
- Maintained safe work environment by wearing personal protective equipment.
- Provided guidance to medical assistants regarding patient care protocols, safety measures, and infection control practices.
- Supervised and coordinated the daily activities of medical assistants; monitored workflow to ensure timely completion of tasks.
- Evaluated performance of medical assistants through observation and review of work quality; provided feedback to improve performance.
- Adhered strictly to HIPAA regulations when dealing with confidential patient information.
- Resolved customer complaints regarding administrative or clinical services rendered by the team of medical assistants.
- Developed training materials for medical assistant staff members on topics such as patient privacy, HIPAA regulations, medical coding systems, and clinical documentation.
- Monitored inventory levels of supplies used by Medical Assistants; placed orders as needed.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Provided assistance to medical staff in performing minor surgical procedures.
- Collected samples from patients for laboratory testing purposes.
- Scheduled appointments for patients via phone and in person.
- Documented notes during patient visits.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Changed dressings on wounds to prevent infection and check for healing.
- Explained treatment procedures and physicians' instructions.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Prepared treatment rooms for patient examinations.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Organized patient charts before each day's clinic sessions began.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Responded to patient callbacks and phone-in prescription refill requests.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Medical Assistant
Clinica Medica Familiar
Lake Elsinore , CA
2021.10 - 2021.12
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Performed routine dip stick, vision and hearing tests.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Education
Associate of Science -
San Joaquin Valley College
Visalia, CA2021-09
High School Diploma -
Ortega High School
Lake Elsinore, CA2019-06
Skills
- Procedure Assistance
- Proper Sterilization Techniques
- Customer Service
- Medical Procedures
- Communicating With Patient Families
- Preparing Specimens and Samples
- Clinical Leadership
- EKG Set up and Monitoring
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Medical Assistant
Accelerated Urgent Care
2022.01 - Current
Medical Assistant
Clinica Medica Familiar
2021.10 - 2021.12
Associate of Science -
San Joaquin Valley College
High School Diploma -
Ortega High School
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