Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madeline Romero

Tinley Park,IL

Summary

Compassionate Massage Therapist with sincere and warm approach to massage. Contributes to supportive team environment to advance massage skills and education. Dedicated to promoting health, healing and well-being through therapeutic massage remedies. Individual is in process of attaining a Clinical Massage Therapist License.

Overview

6
6
years of professional experience
1
1
Certification

Work History

ALDO

Aldo Groupe - Aldo Shoes
Orland Park, IL
03.2019 - 12.2021
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers and helped with product questions, selections and purchases.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Arranged merchandise in attractive displays to drive sales.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Aldo

Aldo Groupe - Aldo Shoes
Orland Park, IL
03.2019 - 12.2021
  • Performed inventory control, such as counting and stocking merchandise.
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
  • Consistently lifted materials
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Organized and clean stockroom.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Answered customer questions and provided detailed product information on the phone
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Managed timely and effective replacement of damaged or missing products.

Education

Associate of Arts - Psychology

Moraine Valley Community College
Palos Hills, IL
2023

Massage Therapist Certification - Pending Clinical Massage Therapist License

The Soma Institute, The National School of Clinical Massage Therapy
Chicago, IL
06.2020

High School Diploma -

Lincoln Way East
Frankfort, IL
05.2019

Skills

Customer Service

  • Adaptable and Flexible
  • Product Demonstrations
  • Safety and Cleanliness Standards
  • Item Ticketing and Pricing
  • Locating Merchandise
  • Engaging with Diverse Customers
  • Sales and Promotions
  • Inventory Management
  • Merchandise Receiving and Handling
  • Team Leadership
  • Cleaning and Sanitizing
  • Motivated Team Player
  • Stockroom Maintenance
  • Shelving and Storage
  • Stocking and Replenishing
  • Order Fulfillment
  • Customer and Call Response
  • Heavy Lifting
  • Organization and Categorization
  • Stock Disposal
  • Muscle and Soft Tissue Massage
  • Massage Techniques
  • Pressure Points
  • Range of Motion Assessment
  • Sports Massage

Certification

  • CMT - Certified Massage Therapist

Timeline

ALDO

Aldo Groupe - Aldo Shoes
03.2019 - 12.2021

Aldo

Aldo Groupe - Aldo Shoes
03.2019 - 12.2021

Associate of Arts - Psychology

Moraine Valley Community College

Massage Therapist Certification - Pending Clinical Massage Therapist License

The Soma Institute, The National School of Clinical Massage Therapy

High School Diploma -

Lincoln Way East

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