Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madeline Saban

Buena Park,CA

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Shift Manager

McDonald's Restaurant
05.2022 - 07.2023
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.

Associate Lead With Keys

Fallas Paderes
03.2016 - 02.2018
  • Increased customer satisfaction by efficiently handling and resolving customer inquiries and concerns.
  • Streamlined daily operations for improved efficiency through the implementation of innovative organizational systems.
  • Implemented successful sales strategies to drive store revenue and exceed monthly targets.
  • Enhanced team performance by providing regular coaching, guidance, and constructive feedback on individual and group tasks.
  • Assisted in the hiring process, conducting interviews and selecting top candidates for open positions within the company.
  • Collaborated with management to develop new procedures for increased productivity in inventory management and loss prevention.
  • Maintained a positive work environment through effective communication, teamwork, and ongoing support for coworkers.
  • Contributed to overall store success with excellent customer service skills, resulting in high levels of repeat business from satisfied clients.

Education

High School Diploma -

Lincoln Education Center
Garden Grove, CA
06.2005

Skills

  • Quality Assurance
  • Team Development
  • Safety Compliance
  • Supply Ordering
  • Inventory Control
  • Equipment Troubleshooting
  • Staff Development
  • Schedule Oversight
  • Thrive under predpressure
  • Team player

Timeline

Shift Manager

McDonald's Restaurant
05.2022 - 07.2023

Associate Lead With Keys

Fallas Paderes
03.2016 - 02.2018

High School Diploma -

Lincoln Education Center
Madeline Saban