Madeline Sanborn
Chicago,IL
Summary
A strong willed motivated professional with years of experience when it comes to people, from infants to elderly. Skilled in multiple languages, assisting on time demanding projects, with a ready to learn attitude. i’m super excited to show you how i can become a necessary asset to your team !
Overview
9
9
years of professional experience
Work History
administrative assistant
chicago sports & spine
06.2023 - 11.2023
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Updated patient information and insurance details for accurate electronic medical records.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Provided prompt, polite and professional in-person and telephone customer service.
Model
Freelace
02.2022 - 05.2023
- Maintained high levels of professionalism in over 50 shoots.
- Kept up with personal care to cut down on wait times for hair, makeup and styling.
- Remained focused, motivated and professional throughout long shoots and events.
- Modeled garments such as dresses, coats, underclothing, and swimwear.
- Adapted poses and expressions based on photographer direction for impactful editorial spreads in leading fashion magazines.
- Worked with hair and makeup artists for beauty campaigns.
household manager - au pair
Private Household
09.2022 - 03.2023
- Developed bilingual abilities in [Language] through immersive conversation and activities.
- Taught children to organize toys, wash hands, and share by leading by example.
- Coordinated playdates with other families to encourage socialization among the children under my care.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Implemented creative activities that stimulated child development in areas such as motor skills, cognitive abilities, and social interactions.
- Assisted with housework such as laundry and cooking.
- Maintained entire family's schedule and organized events.
- Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
- Scheduled appointments for medical, dental, and self-care needs.
Caretaker for children with mental disorder / disabilities
Non Profit Organization
09.2021 - 12.2021
- Worked with individuals with special needs to increase social skills and independence.
- Scheduled daily and weekly care hours for client caseload.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Collaborated with parents to establish and maintain a routine, fostering a stable and nurturing environment.
- Enhanced communication skills for non-verbal children through consistent use of sign language and visual aids.
- Documented daily progress notes to track achievements, challenges, and areas requiring additional attention from therapists or other professionals.
- Educated siblings on the unique needs of their brother or sister, promoting empathy and understanding within the family unit.
Waitress - Food expo - Carryout coordinator - Hostess
Woodfire
04.2021 - 08.2021
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Partnered with servers to quickly address any potential issues related to food allergies or dietary restrictions, ensuring a positive dining experience for all guests.
- Boosted customer loyalty through consistent delivery of exceptional service, friendly interactions, and prompt attention to guest inquiries or concerns.
- Supported restaurant marketing efforts by promoting upcoming events or specials to guests as appropriate.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Pharmacy tech intern / Designated hitter
Walgreen
05.2021 - 07.2021
- Utilized customer service software to manage interactions and track customer satisfaction.
- Tracked customer service cases and updated service software with customer information.
- Processed refunds and exchanges in accordance with company policy.
- Implemented new inventory procedures, optimizing stock levels and reducing out-of-stock occurrences.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Communicated closely with patients, ensuring medical information was kept private.
- Enhanced pharmacy efficiency by assisting in inventory management, medication storage organization, and restocking shelves.
Private Nanny
Private Household
11.2020 - 05.2021
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children basic life skills, manners and personal hygiene.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
Waitress
Country Kitchen
12.2020 - 04.2021
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Greeted new customers, discussed specials, and took drink orders.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Participated in monthly inventory checks, helping management maintain adequate stock levels and reduce waste costs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Private tutor
Private Tutoring
08.2018 - 02.2021
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Collaborated with parents to address specific needs and goals for their children''s academic progress.
- Provided one-on-one support for students facing academic challenges, resulting in improved grades and increased confidence in their abilities.
- Developed strong rapport with students, fostering a positive learning environment that encouraged open communication and trust.
Ministry
Jehovah's Witnesses
01.2015 - 12.2020
- Religious community service
- Initiated interfaith dialogue events, promoting understanding and cooperation among diverse religious groups within the community.
- Strengthened community outreach programs by collaborating with local organizations to provide support for underserved populations.
- Organized and led mission trips, empowering participants to serve others through acts of kindness and service.
- Provided spiritual care through visitation, counseling, and prayer.
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
- Designed engaging youth programs that incorporated creative activities, team-building exercises, and age-appropriate theological discussions.
- Raised congregational awareness of needs and contributions of youth to church life and operations.
- Fostered a welcoming atmosphere within the church, leading to increased attendance and active participation in worship services.
Volunteer food preparation & distribution
Non Profit Organization
04.2016 - 09.2019
- Strengthened communication skills through regular interactions with others.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Developed strong communication and organizational skills through working on group projects.
- Proven ability to develop and implement creative solutions to complex problems.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Part time online proofreader
Proofed
11.2018 - 01.2019
- Maximized document quality by suggesting revisions for awkward phrasing or unclear language.
- Enhanced publication quality by identifying and correcting grammatical, punctuation, and spelling errors.
- Developed and maintained database of high-quality boilerplate copy, enabling faster service and turnaround for time-sensitive projects.
- Maintained high levels of confidentiality while handling sensitive documents for various clients.
Education
Homeschool
Mccleary & Hall elementary school
Skills
- Email / meeting planning
- Social media
- Appointment keeping
- Self reliance
- Good communication
- Experience in canva and excel
- Calendar Management
- Customer Relations
- Verbal Communication
- Medical Terminology
- Payment Distribution
- Organizing and Categorizing Data
- Housekeeping and Cleaning
- Transportation safety
- Cleaning and sanitation
- Safety Instruction
- Skilled in working with special needs children
- Emotionally supportive
- Car seat installation
- Meal planning for infants
- Good Decision Making
- Errand running assistance
- Problem-Solving
- Bilingual
- First Aid & CPR certified
- Attention to details
- Empathetic & outgoing personality
Job Summary
- Full service nanny, 2 yrs
- Ministry - Religious community service, +7 yrs
- Volunteer food preparation & distribution, 9 months
- Private english/social studies/ psychology tutor, 6 months
- Part time online proofreader, 1 year
- Waitress At Country Kitchen, 1.5 years
- Pharmacy tech intern / Designated hitter, Walgreen, 6 months
- Waitress - Food expo - Carryout coordinator - Hostess, woodfire Rockford, 3 months
- Caretaker for children with mental disorder / disabilities at christian servants, 2 months
- Household manager - au pair, 11 months
- Freelance model, feb 2022 - may 2023
- Administrative assistant at chicago sports & spine, may 2023 - oct 2023
Languages
English
Native or Bilingual
Spanish
Full Professional
Urdu
Elementary
Timeline
administrative assistant
chicago sports & spine
06.2023 - 11.2023
household manager - au pair
Private Household
09.2022 - 03.2023
Model
Freelace
02.2022 - 05.2023
Caretaker for children with mental disorder / disabilities
Non Profit Organization
09.2021 - 12.2021
Pharmacy tech intern / Designated hitter
Walgreen
05.2021 - 07.2021
Waitress - Food expo - Carryout coordinator - Hostess
Woodfire
04.2021 - 08.2021
Waitress
Country Kitchen
12.2020 - 04.2021
Private Nanny
Private Household
11.2020 - 05.2021
Part time online proofreader
Proofed
11.2018 - 01.2019
Private tutor
Private Tutoring
08.2018 - 02.2021
Volunteer food preparation & distribution
Non Profit Organization
04.2016 - 09.2019
Ministry
Jehovah's Witnesses
01.2015 - 12.2020
Homeschool
Mccleary & Hall elementary school
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