Madeline Shubeck
Waterford
Summary
Library professional with 3+ years of circulation and youth programming experience. Background in arts and storytelling, with a passion for supporting curiosity and creativity in young patrons. Relocating to Connecticut to pursue graduate studies in the arts.
Overview
6
6
years of professional experience
Work History
Library Circulation Aide
Troy Public Library
05.2025 - Current
- Implemented innovative strategies to reduce late fees revenue loss while promoting responsible borrowing habits among patrons.
- Provided exceptional customer service, addressing patron concerns and resolving issues promptly.
- Maintained an organized work area, ensuring all materials were properly sorted and easily accessible for patrons.
- Reduced wait times at circulation desk by implementing efficient check-in/check-out processes.
- Ensured a welcoming environment for patrons by assisting with directional inquiries and providing information on library resources.
- Streamlined book return process, effectively sorting and shelving materials in a timely manner.
- Effectively handled challenging situations involving overdue books or disputes about fines, resulting in amicable resolutions.
- Improved library circulation efficiency by managing patron accounts and maintaining accurate records.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
- Checked library materials in and out of library.
Online Shop
Owner
06.2021 - Current
- Solely envisions, designs, and hand-sews, shop's inventory pieces
- Manages store inventory
- Provides quality customer service
- Processes and ships orders in a timely manner
- Promotes shop across social media to increase traffic and brand awareness
Library Circulation Assistant
Troy Public Library
04.2023 - 05.2025
- Broad knowledge of library databases
- Checked, sorted, and cleaned returned library material
- Answered telephone and offered general information in response to inquiries.
- Placed material on shelves utilizing Dewey Decimal System
- Effectively handled challenging situations involving overdue books or disputes about fines, resulting in amicable resolutions.
- Streamlined book return process, effectively sorting and shelving materials in a timely manner.
- Helped library patrons by providing directional information.
- Developed strong relationships with patrons by offering personalized reading recommendations based on their interests and preferences.
- Provided exceptional customer service, addressing patron concerns and resolving issues promptly.
Teacher
Tract Learning Co.
05.2019 - 05.2023
- Developed and implemented engaging lessons for students in grades kindergarten through 12th.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Enhanced student creativity by incorporating various art mediums and techniques into lessons.
- Managed a diverse range of learners, adapting lesson plans to accommodate different abilities and interests.
- Assessed student work and provided constructive feedback.
Senior Audio Visual Proctor
College for Creative Studies
09.2020 - 05.2021
- Managed equipment inventory, reservations, and database.
- Trained students and faculty on equipment handling
- Worked effectively in fast-paced environments.
- Worked closely with department managers to develop cohesive visual presentations across all product categories.
- Improved product visibility by strategically reorganizing shelving and display areas.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
Education
Bachelor of Fine Arts -
College for Creative Studies
05.2021
Skills
- Creativity
- Reading comprehension
- Cash handling experience
- Teamwork
- Multitasking
- Organization
- Attention to Detail
- Honest and Reliable
- Critical Thinking
- Computer Skills
- Microsoft Office
- Google Suite
- Adobe Creative Suite
Timeline
Library Circulation Aide
Troy Public Library
05.2025 - Current
Library Circulation Assistant
Troy Public Library
04.2023 - 05.2025
Online Shop
Owner
06.2021 - Current
Senior Audio Visual Proctor
College for Creative Studies
09.2020 - 05.2021
Teacher
Tract Learning Co.
05.2019 - 05.2023
Bachelor of Fine Arts -
College for Creative Studies
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