Madeline Spence
339 Sunnyside Dr, Kyle,TX
Summary
- Manage and prioritize multiple tasks in a fast-paced and high-pressure environment.
- Build rapport with customers from diverse backgrounds utilizing a friendly, genuine, and helpful attitude.
- Delivering prompt, efficient customer service in various settings for over 3 years
- Communicate clearly and effectively with coworkers and management to help ensure a positive customer experience.
- Utilizes problem-solving skills to effectively resolve customer and staff concerns.
- Highly efficient Associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
- Highly adaptable team leader with excellent background of quick and effective performance. Highly experienced in performing quality inspections and machinery operations.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Associate
In-N-Out Burger
12.2019 - Current
- Earned 8 raises since employment by leveling up as an associate and have reached level 6 out of 7
- Granted a hostess-certified raise by displaying excellent customer service skills, people skills, and a positive attitude
- Assisted management with stock ordering and inventory control
- Managed customer relations through communication and helpful interactions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Trained and mentored junior staff on customer service strategies and techniques.
Education
Bachelor of Science in Family And Consumer Sciences, Major in -
Texas State University
San Marcos, Texas05.2026
Skills
Design Skills:
- Successfully develops new and unique concepts and ideas personalized to the clients desires
- Creates freehand rendering of spaces
- Knowledgeable with various software such as Indesign, Adobe Acrobat, AutoCAD, Revit, and Photoshop
- Chooses finish selections that suit the space well
- Create both digital and freehanded floor plans to scale
Technical Skills:
- Communicates and collaborates within a team effectively
- Customer Service
- Quickly and efficiently utilizes problem-solving skills in a fast-paced environment
- Productive and produces results in a timely manner
Accomplishments
Deans List: Fall 2022-Fall 2023
Scholarships: Bobcat Recognition Award, In-N-Out's Educational Program
Activities
- Current Member, Texas State 1988 Interior Design Organization, 2023
- Pride & Patriotism Committee Chair, Student Council, 2019, 2022
- Former member, HOSA: Health occupations Students of America, 2020
Timeline
Associate
In-N-Out Burger
12.2019 - Current
Bachelor of Science in Family And Consumer Sciences, Major in -
Texas State University
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