Madeline Strunge
Summary
Friendly physical therapy team member offering strong history of success in providing knowledgeable and conscientious support to all patients and staff. Safety-focused, reliable and skilled at managing any assistance task on behalf of patient personnel.
Overview
7
7
years of professional experience
Work History
Physical Therapist Aide
Carolina Physical Therapy and Sports Medicine
01.2022 - 03.2023
- Prepare patients for physical therapy treatment by welcoming, comforting, providing and/or assisting patient into physical therapy apparel or apertures
- Help treat patients by applying heat packs and electric E-Stim, assisting patients in the aquaciser, helping patients on and off of exercise equipment, and performing prescribed exercises and strengthening techniques
- Educates patients by demonstrating proper use of equipment and exercise routines
- Maintains safe and clean working environment by complying with procedures, rules, and regulations
- Maintains physical therapy supply inventory by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies, and verifying receipt of supplies
- Ensured patient safety during therapy sessions, effectively monitoring their progress and adjusting support as needed.
- Fostered positive relationships with patients by actively listening to concerns, offering encouragement, and providing ongoing education on their condition.
- Collaborated with physical therapists to develop individualized treatment plans tailored to the unique needs of each patient.
Assistant Manager
Spirit Halloween
07.2020 - 11.2020
- Meticulously handled POS operating system transactions including cash, credit, exchanges, refunds to ensure seamless and accurate cash flow
- Maintained an executed site sanitation standards in alignment with CDC guidelines
- Anticipated customer needs and provided them with high quality service while upholding company standards and values to ensure customer satisfaction
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Assistant Manager
Halloween City
09.2018 - 01.2019
- Meticulously handled POS operating system transactions including cash and credit to ensure seamless and accurate cash flow
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Maintained a clean, organized inventory and curated displays of costumes, accessories, props, and animatronics
- Improved customer satisfaction by addressing and resolving complaints promptly.
Sales Associate
Build-A-Bear Workshop
09.2016 - 04.2017
- Anticipated customer needs and provided them with high quality service while upholding company standards and values to ensure customer satisfaction
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma -
Connections Academy
Harrisburg, PACapital Area School for the Arts Charter School
Harrisburg, PASkills
- Patient confidentiality
- Aquatic Therapy
- Patient service
- HIPAA Requirements
- Technology Proficiency
- Attention to Detail
- Professional Demeanor
- Goal Setting
- Adaptability and Flexibility
- Relationship Building
- Active Listening
- Professionalism
Timeline
Physical Therapist Aide
Carolina Physical Therapy and Sports Medicine
01.2022 - 03.2023
Assistant Manager
Spirit Halloween
07.2020 - 11.2020
Assistant Manager
Halloween City
09.2018 - 01.2019
Sales Associate
Build-A-Bear Workshop
09.2016 - 04.2017
High School Diploma -
Connections Academy
Capital Area School for the Arts Charter School
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