Madeline Surace
New Hartford,NY
Summary
Compassionate and dedicated nursing professional with extensive hands-on clinical experience and a solid foundation in patient care and medical terminology. Proficient in evidence-based practice, in-depth patient assessment, medication administration, and health education. Skilled in utilizing electronic health records (EHR) and certified in Basic Life Support (BLS), seamlessly integrating these competencies into high-quality patient care. Known for building strong rapport with patients and families, delivering empathetic and attentive care to positively impact patient outcomes. Proven ability to collaborate effectively within multidisciplinary healthcare teams, demonstrating reliability, adaptability, and a commitment to excellence in fast-paced environments. Adept at patient assessment, medical documentation, and basic clinical procedures, consistently maintaining high standards of safety and comfort. Recognized for proactive problem-solving, strategic thinking, and achieving team goals while fostering a supportive and compassionate healthcare environment. Seeking to leverage clinical expertise, communication skills, and a patient-centered approach to contribute to a dynamic nursing team, driving improved patient outcomes and organizational success.
Overview
2
2
years of professional experience
Work History
Student Nurse Extern
Mohawk Valley Health System
01.2025 - Current
- Proactively sought out opportunities to learn from experienced nurses growing in clinical knowledge and aptitude.
- Shadowed experienced nurses as they provided direct patient care, learning essential techniques for effective bedside manner and communication.
- Assisted patients with mobility needs by helping them move around the hospital or perform range-of-motion exercises as needed.
- Developed strong time-management skills by balancing multiple responsibilities during fast-paced hospital shifts.
- Enhanced patient care by assisting with daily living tasks and providing emotional support to patients.
- Supported nursing staff in administering medications, monitoring vital signs, and managing patients'' needs.
- Demonstrated commitment to teamwork by consistently stepping up when additional help was required or requested within the unit or department.
- Performed diagnostic tests under supervision of registered nurses, contributing to accurate diagnoses and treatment plans.
- Maintained strict adherence to infection control procedures, ensuring the safety of both patients and staff members alike.
- Assisted patients with personal hygiene requirements and monitored conditions to update nursing staff.
- Responded swiftly to changes in patient condition or emergencies with critical thinking skills leading to appropriate interventions.
- Maintained comfort and safety of each patient through careful monitoring and knowledge application.
- Collaborated with interdisciplinary teams to ensure high-quality patient care and optimal outcomes.
- Contributed to a positive patient experience by providing compassionate care and maintaining a clean, safe environment.
- Reviewed care plans and assessed alignment with long-term and short-term care goals.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Recorded details regarding therapies to keep patient charts updated.
- Managed patients recovering from medical or surgical procedures.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Educated family members and caregivers on patient care instructions.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Unit Secretary
Katherine Lutheran Home
11.2022 - 05.2023
- Organized patient charts with diligence, ensuring accurate documentation of vital signs, medications, and treatment plans.
- Coordinated transportation services for discharged patients when needed, ensuring safe arrivals at their destinations.
- Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
- Managed inventory of unit supplies, placing timely orders to maintain adequate stock levels.
- Processed physician orders with precision, reducing medication errors and enhancing patient safety.
- Improved patient care by efficiently managing medical records and transcribing physician orders.
- Resolved insurance-related issues by communicating directly with providers and addressing coverage concerns.
- Enhanced communication between nursing staff and physicians by promptly relaying critical information.
- Contributed to efficient unit operations by accurately scheduling diagnostic tests and procedures.
- Supported nursing staff by performing administrative tasks such as filing, photocopying, and answering phones.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Managed office bookkeeping with insurance billing and patient payments.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Processed medical insurance claims and payments.
- Received and routed laboratory results to correct clinical staff members.
Education
Bachelors Of Science - Nursing
SUNY Polytechnic Institute
05.2026
Associates Degree - Nursing
St. Elizabeth College Of Nursing
05.2025
Advanced Regents Diploma -
New Hartford Senior High School
New Hartford, NY06.2022
Certificate of Advanced Mastery - New Visions Health Professions
Oneida Herkimer Madison BOCES Career And Technical Education Center
06.2022
Dual Credit Non-Degree Seeking Program - 12 College Credits
Palm Beach Atlantic University
05.2022
Skills
- Microsoft Word, Excel and Powerpoint
- Public Relations
- Medical Terminology
- Secretary Duties
- Accurate documentation
- Clinical judgement
- Medication administration
- Vital sign assessment and documentation
- Compassionate care
- Patient assessment and evaluation
- Physician collaboration
- Care plan implementation
- Interdisciplinary collaboration
- Team collaboration
- Direct patient care
- Punctual and reliable
- Infection control
- Work planning and prioritization
- Flexible schedule
- Emotional support
- Activities of daily living ADLs
- EHR software
- Personal care
- Nursing assessments
- Patient education
- HIPAA guidelines
- Patient advocacy and support
- Mobility assistance
- Emergency response
- Compassionate communication
- Verbal and written communication
- Catheter care
- Pain assessment
- Infection control standards
- Professional development strategies
- EPIC charting
- Personalized patient assistance
- Quality of care standards
- Charting and documentation
- Compassionate and caring
- Medication and IV administration
- Clear patient communication
- Student precepting
- Patient care assessment
- Intravenous therapy
- Wound care
- Health promotion
- Bedside charting
- First aid and CPR
Objective
Seeking a nursing position in a dynamic healthcare setting where I can apply my clinical expertise, compassionate care, and evidence-based practice to improve patient outcomes and contribute to the success of the healthcare team. To obtain a full time position as a graduate nurse at MVHS.
Credentials
- RN License: (Graduation 2025)
- Basic Life Support, American Heart Association: 2023-Present
Clinical Experience & Internship Location Sites
Oneida Herkimer Madison BOCES New Visions Health Professions (2021-2022):
- Laboratory/Transport
- Sitrin Physical Therapy
- 6th Floor Nursing (Oncology)
- Emergency Room with Phlebotomist
- MVHS Dental Health
- AC 1 (Nursing Floor)
- Radiology
- Maternity/Nursery
- Surgery/PACU
St. Elizabeth College of Nursing (2023-2025)
- 630 Clinical Hours of Medical Surgical Nursing on various units & Maternity and Pediatrics at Upstate Golisano in Syracuse
- 60 Clinical Hours Preceptorship alongside a Registered Nurse
Awards & Certificates
- 21 Club Certificate of Appreciation, 2016
- Town of New Hartford Award (Volunteering), 2018
- New York State Assembly Certificate of Merit (For Volunteering), 2018
- Babysitting/CPR/Pediatric Safety American Red Cross, 2016-Present
- Eichinger Memorial Scholarship Award (2022)
- Basic Life Support, 2023-Present
Community Service
- New Hartford Senior Center (2011-2019)
- Book Fairs at New Hartford Central Schools (2012-2018)
- Alter Server/Choir Singer at St. Mary’s Church (2012-2020)
- 4PetSake Herkimer (2015-2019)
- Religion Teacher at St. Mary’s Church (2016-2018)
Service Based Learning Sites:
- Walk for Suicide Prevention
- Great American Heart Run and Walk
- Making heart pillows for ICU patients
Timeline
Student Nurse Extern
Mohawk Valley Health System
01.2025 - Current
Unit Secretary
Katherine Lutheran Home
11.2022 - 05.2023
Associates Degree - Nursing
St. Elizabeth College Of Nursing
Certificate of Advanced Mastery - New Visions Health Professions
Oneida Herkimer Madison BOCES Career And Technical Education Center
Dual Credit Non-Degree Seeking Program - 12 College Credits
Palm Beach Atlantic University
Bachelors Of Science - Nursing
SUNY Polytechnic Institute
Advanced Regents Diploma -
New Hartford Senior High School
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