MADELINE TORRES SANTIAGO
Richmond
Summary
Detail-oriented professional with expertise in administrative support, document management, and compliance. Demonstrated ability to multitask, prioritize, and maintain accuracy in data entry. Proactive problem-solver with strong decision-making and time management abilities. Bilingual in English and Spanish, with comprehensive understanding of legal and medical terminology as well as records management. Committed to maximizing efficiency, ensuring accuracy, and cultivating robust professional relationships.
Overview
7
7
years of professional experience
Work History
Administrator
CFAM Investments
04.2022 - Current
- Managed office operations, improving efficiency and organization
- Implemented policies to enhance workflow and compliance
- Provided administrative support, including documentation and scheduling
- Assisted staff with daily operations and customer service
Loan Processor
Fairway Independent Mortgage Corporation
06.2018 - Current
- Reviewed and verified loan applications for accuracy and compliance
- Collected and analyzed financial documents to ensure completeness
- Facilitated communication between clients, loan officers, and underwriters
- Managed documentation and final reviews for loan closings
Education
Bachelor of Science - Biology
Inter American University of Puerto Rico-San German
Skills
- Strong Organizational Skills
- Prioritization and decision making
- Problem-solving and Multitasking
- Proactivity and Time Management
- Independent work
- Written and Oral Communication
- Accurate and High-speed Typing
- Legal and Medical Terminology Knowledge
- Medical Records Management
- Proficiency in document processing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrator
CFAM Investments
04.2022 - Current
Loan Processor
Fairway Independent Mortgage Corporation
06.2018 - Current
Bachelor of Science - Biology
Inter American University of Puerto Rico-San German
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