Madeline Trumm
Waterloo,IA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects and departments simultaneously with a high degree of accuracy.
Overview
1
1
Certification
Work History
Hotel and Events Manager
Isle Casino Hotel Waterloo
08.2023 - Current
- Responsible for the supervision, performance and direction of the Front Desk, Hotel Housekeeping, Facilities Housekeeping, Banquets, Arcade and Sales.
- Guide and direct Hospitality team in maintaining all costs and expenses to maximize profitability reflective of business needs and demands.
- Maximize hotel occupancy and ADR through the utilization of yield management software.
- Directs and guides Hospitality Team with development, implementation and follow through of all training materials to ensure proper training of staff.
- Guides the development and management of the Departmental budgets and goals to maximize the guest’s experience as well as the company’s profitability.
- Performs budget oversight for responsible departments.
Education
Bachelor of Arts - Business Administration And Management
University of Northern Iowa
Cedar Falls, IA03.2021
Skills
- Staff Training and Development
- Adaptability
- Team Recruiting and Onboarding
- Detail Oriented
- Complex Problem Solving
- F&B Front of House Management
Accomplishments
- Earned The Founders Award for Blazing the Trail in 2023.
Certification
- Servsafe Training - 2023
Timeline
Hotel and Events Manager
Isle Casino Hotel Waterloo
08.2023 - Current
Bachelor of Arts - Business Administration And Management
University of Northern Iowa
- Servsafe Training - 2023
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