Madeline Weis
Tampa
Summary
Dynamic professional with a proven track record at Rover, excelling in problem resolution and relationship building. Demonstrated expertise in administering medications and ensuring animal wellbeing, while maintaining meticulous attention to detail. Strong organizational skills and customer service orientation fostered trust and loyalty among clients, enhancing overall satisfaction.
Overview
6
6
years of professional experience
Work History
Pet Caretaker
Rover
08.2024 - Current
- Administered medications to animals in treatment and documented changes in condition.
- Kept animals clean and free of contaminants to promote optimal health.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Dasher
DoorDash
02.2019 - Current
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Developed strong customer base through efficient and reliable service.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Immediately addressed problems with customers to promote speedy resolution.
Admissions Assistant
University of Tampa
08.2024 - 02.2025
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Helped with interview process, orientation program and implementation of admissions policies.
- Led tours of facility for potential students and families to highlight features and benefits.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Education
Bachelor of Science - Marketing
The University of Tampa
Tampa, FL05-2026
High School Diploma -
Sacred Heart Academy
Louisville, KY05-2022
Skills
- Problem resolution
- Relationship building
- Attention to detail
- Organization and time management
- Verbal Communication and Telephone Etiquette
- Analytical and critical thinking
- Computer skills
- Multitasking Abilities
- Customer service
Timeline
Pet Caretaker
Rover
08.2024 - Current
Admissions Assistant
University of Tampa
08.2024 - 02.2025
Dasher
DoorDash
02.2019 - Current
Bachelor of Science - Marketing
The University of Tampa
High School Diploma -
Sacred Heart Academy
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