Madeline Whitten
Aurora,CO
Summary
Ambitious and meticulous Sales Consultant with experience in corporate office settings. Adept at establishing buyer and seller partnerships to foster stress-free educative sales transactions. Proven success in contract negotiation and educational market monitoring. Strong focus on sales marketing to increase clientele.
Overview
5
5
years of professional experience
Work History
Colorado Christian University
Enrollment Counselor
02.2020 - Current
- Displayed consistent, positive attitude towards potential students, peers and other personnel during high-stress situations, achieved thorough mindful listening skills to provide excellent service
- Increased sales by 15% for fiscal year
- Provided guidance, negotiation, and consultation to clients to make well-informed decisions in educational investments.
- Aided diverse population(s), including military, vocational rehabilitation, and students in need of accommodations under ADA law.
- Planned, prepared, and coordinated investigation of lost documentation with students
- Collaborated and reviewed specialized cases for review with supervisors for generalized admission
- Implemented strategically sales-aligned video and training series that is now company-wide
- Skilled at working independently and collaboratively in team environment.
- Actively managed and coached fellow colleagues on SOP policies and programs on daily basis
- Proven ability to learn quickly and adapt to new situations
- Proved to be passionate sales representative with multiple company awards
Listener Services Associate
K-Love Radio
08.2019 - 01.2020
- Performed high-quality customer telephone calls to avoid on-hold wait times
- Established consistent brand messaging and visual designs across Twitter, Facebook, Text Campaigns, and Instagram
- Recommended financial solutions; maintained confidentially for listener accounts
- Managed over 100 calls per day
- Worked varied hours to meet seasonal and business needs.
Admissions Office Assistant
Azusa Pacific University
08.2018 - 12.2018
- Promptly received and forwarded incoming communications such as phone calls, emails and letters to appropriate staff
- Advised students regarding educational objective(s), student life, housing, disability services, and financial aid
- Organized events for potential students such as campus tour(s), transfer events, and coordinated student activities
- Organized calls with 5.52% of new Transfer Students to describe Transfer experience benefits
- Aided in interview process, orientation program and implementation of admissions policies as applications were considered and members selected
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
Education
MBA - Economics
Colorado Christian University
Denver, CO02.2025
Bachelor of Arts - Biblical Studies
Colorado Christian University
Denver, CO12.2023
Bachelor of Arts - Commercial Music
Azusa Pacific University
Azusa, CA12.2018
Skills
- Google Drive
- Data Entry
- Pomodoro Method
- Team building
- Calm Under Pressure
- Problem-Solving
- MS Office (Excel, Outlook, Powerpoint)
- ADA law awareness
- Mediation and crisis intervention
- Marketing Development
- KPI Goal Measurement
- CRM Software
- Team Collaboration and leadership
- Student records management
- Sales improvement presentations
Timeline
Colorado Christian University
Enrollment Counselor
02.2020 - Current
Listener Services Associate
K-Love Radio
08.2019 - 01.2020
Admissions Office Assistant
Azusa Pacific University
08.2018 - 12.2018
MBA - Economics
Colorado Christian University
Bachelor of Arts - Biblical Studies
Colorado Christian University
Bachelor of Arts - Commercial Music
Azusa Pacific University