Madeline Winters
Laurel,Maryland
Summary
Dedicated manager with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the company.
Overview
7
7
years of professional experience
Work History
Brewery Manager
Notch 8 Brewery
05.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Barista Manager
The Coffeehouse
05.2020 - Current
- Recommended products based on solid understanding of individual customer needs and preferences.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Cashier
Pepperjacks
11.2016 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Applied And Theoretical Mathematics
James Madison University
Harrisonburg, VA12.2022
Skills
- Adaptability
- Problem-solving and critical thinking
- Time management
- Product knowledge
- Emotional Intelligence
Timeline
Brewery Manager
Notch 8 Brewery
05.2022 - Current
Barista Manager
The Coffeehouse
05.2020 - Current
Cashier
Pepperjacks
11.2016 - Current
Bachelor of Science - Applied And Theoretical Mathematics
James Madison University
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