Madeline Wolf
Lawrence,KS
Summary
Proven ability to enhance community wellbeing and mental health awareness through roles at Crisis Text Line and beyond. Excelled in providing emotional support and fostering youth mentorship, demonstrating exceptional problem-solving and teamwork skills. Achieved significant improvements in client access to crisis support, underscoring a commitment to impactful, empathetic service.
Overview
6
6
years of professional experience
Work History
Intern
Crisis Text Line
01.2024 - Current
- Contributed to a positive team culture by sharing knowledge, experiences, and best practices among fellow volunteer counselors.
- Advocated for the importance of mental health services within the broader community, emphasizing their impact on overall wellbeing and quality of life.
- Fostered connections with local resources, linking clients to appropriate support networks for ongoing care.
- Increased access to crisis support services by assisting with coverage during high-demand hours or emergency situations as needed.
- Assisted individuals in managing stress and navigating through emotional challenges, promoting mental health awareness.
- Promoted mental health education within the community by participating in outreach events such as workshops and presentations.
- Provided timely interventions for clients experiencing suicidal thoughts or self-harm behaviors, coordinating with emergency services when necessary.
- Collaborated with mental health professionals to better understand client needs, sharing insights, and information to provide more effective support.
Pet Sitter
Friend
07.2018 - 07.2022
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Communicated professionally with pet owners via phone, email, and text.
Babysitter
Family Members
05.2018 - 08.2020
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Education
No Degree - Psychology
University of Kansas
Lawrence, KS08.2024
Skills
- Problem-Solving
- Online Chat Etiquette
- Social Media Promotion
- Youth support
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Mental health awareness
- Emotional Support
- Youth Mentoring
- Social Media Monitoring
Timeline
Intern
Crisis Text Line
01.2024 - Current
Pet Sitter
Friend
07.2018 - 07.2022
Babysitter
Family Members
05.2018 - 08.2020
No Degree - Psychology
University of Kansas
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