Madeline Wood
Boise
Summary
Dynamic Security Project Coordinator at Securitas Security Services USA with a proven track record in project management and team leadership. Enhanced project visibility through innovative tracking systems and improved operational efficiency. Skilled in risk analysis and adept at fostering collaboration among cross-functional teams to drive successful outcomes.
Overview
6
6
years of professional experience
Work History
Security Project Coordinator
Securitas Security Services USA
Remote
07.2024 - Current
- Coordinate end-to-end security infrastructure planning across multiple data center portfolios, aligning pre-construction requirements with cross-functional teams, vendors, and stakeholders to ensure readiness and execution accuracy.
- Designed and implemented standardized project tracking systems, executive dashboards, and forecasting models, significantly improving visibility into project status, risks, and resource allocation across portfolios.
- Lead comprehensive QA/QC processes across project data, documentation, and reporting pipelines using Microsoft Office Suite, Power BI, Azure DevOps, and Power Apps—ensuring data integrity, consistency, and audit readiness across all deliverables.
- Developed scalable reporting frameworks and templated deliverables adopted across departments and external partners, driving consistency and reducing reporting discrepancies.
- Established operational structure and accountability systems for project managers operating without direct oversight, improving ownership and timeline adherence within months.
- Played a key role in defining departmental processes and expectations during rapid growth, helping scale the team from 13 to 30 employees while maintaining operational consistency.
- Act as a central coordination hub between internal teams, vendors, and stakeholders, proactively resolving blockers and maintaining alignment across complex project environments.
Project Manager
Points Consulting LLC
Moscow, ID
08.2022 - 04.2024
- Increased client satisfaction by 20% through improved service delivery strategies.
- Improved program efficiency by 15% through process optimization.
- Managed 7–12 concurrent projects, ensuring timeline adherence and resource efficiency.
- Implemented CRM standard operating procedures and supported revenue forecasting with leadership.
Economic Analyst
Points Consulting LLC
Moscow, ID
08.2022 - 03.2024
- Conducted socioeconomic research identifying underserved populations and informing strategic recommendations.
- Performed fieldwork including interviews, focus groups, and community engagement initiatives.
- Authored economic impact reports and feasibility studies.
Project Assistant
Points Consulting LLC
Moscow, ID
08.2021 - 08.2022
- Coordinated scheduling, travel, and logistics aligned with executive priorities.
- Analyzed federal and regional datasets to support reporting accuracy.
- Supported feasibility studies and client deliverables.
Patient Service Representative
Moscow Family Medicine
Moscow, ID
07.2020 - 10.2021
- Trained new staff on clinic operations and HIPAA-compliant systems.
- Facilitated communication between healthcare providers, pharmacy, and administrative staff.
- Managed front-end operations across two clinics.
- Assisted patients with insurance verification and intake processes.
Education
Bachelor of Science - Business Economics
University of Idaho
Moscow05.2020
Skills
Problem-solving
Project coordination
Time management
Detail-oriented
Team coordination
Project management
Documentation management
Decision-making
Flexible and adaptable
Project scheduling
Workload management
Team leadership
Strategic planning
Risk analysis and management
Quality assurance
Additional Information
TECHNOLOGIES
Microsoft Office Suite • Power BI • Azure DevOps • Power Apps • Google Workspace • Slack • Xero • ArcGIS
Timeline
Security Project Coordinator
Securitas Security Services USA
07.2024 - Current
Project Manager
Points Consulting LLC
08.2022 - 04.2024
Economic Analyst
Points Consulting LLC
08.2022 - 03.2024
Project Assistant
Points Consulting LLC
08.2021 - 08.2022
Patient Service Representative
Moscow Family Medicine
07.2020 - 10.2021
Bachelor of Science - Business Economics
University of Idaho