Madeline Y Chavez
Victorville,CA
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Geo Group, Inc
09.2021 - Current
- Answered phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Maintained inventory of office supplies and placed orders.
- Payroll
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Medical Records Technician
CCS/Wellpath
02.2016 - 08.2021
- Expedited release-of-information requests by verifying authorization forms and providing requested documents promptly.
- Demonstrated strong attention to detail while cross-referencing medical records for completeness and consistency, identifying potential errors and facilitating prompt resolution.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Contributed to a team-oriented work environment by collaborating closely with colleagues on various projects related to medical records management.
- Developed strong working relationships with physicians, nurses, and other healthcare professionals to ensure accurate recordkeeping practices were upheld consistently across all departments.
- Processed medical records requests from outside providers according to facility, state, and federal law.
Education
High School Diploma -
Norman Thomas High School
New York, NY06-1977
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
- Computer proficiency
- Filing
- Clerical support
- Scheduling
- Documentation and recordkeeping
- Office management
- Appointment scheduling
- Records management
- Filing and data archiving
- Mail handling
- Records administration
- Confidential document control
- Payroll and budgeting
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Geo Group, Inc
09.2021 - Current
Medical Records Technician
CCS/Wellpath
02.2016 - 08.2021
High School Diploma -
Norman Thomas High School
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