Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Madelline Morales

Allen

Summary

Dynamic finance specialist with a proven track record at Ecarone, excelling in compliance and contract management. Leveraged expertise in RouteOne and attention to detail to enhance deal closure rates and optimize profitability. Skilled in data analysis and client engagement, driving results through effective collaboration and problem resolution.

Overview

1
1
year of professional experience

Work History

Finance Specialist

Ecarone
Plano
08.2024 - 06.2025
  • Structured and submitted auto finance contracts using RouteOne and CDK, ensuring 100% compliance with lender requirements.
  • Collaborated with underwriters to resolve contract issues, boosting deal closure rates by streamlining documentation.
  • Managed out-of-state titling and tax collection across multiple jurisdictions through third-party services.
  • Maintained accurate finance reserves and billing records, supporting dealership profitability.
  • Maximized dealer compensation by aligning finance structures with approved credit profiles.

New Car Sales Representative

Prosper Ford
Prosper
02.2024 - 07.2024
  • Drove new car sales by building strong rapport with clients and guiding them through the full sales process, from initial inquiry to close.
  • Maintained perfect CSI scores by delivering exceptional customer service and personalized consultations.
  • Expertly presented and upsold finance products and value-adds, including MPP extended warranties, LoJack, ZAKTEK protection packages, Rhino Linings spray-in bed liners, and high-margin accessories.
  • Managed and organized leads through DealerSocket CRM, increasing engagement and follow-up conversions.
  • Conducted compelling vehicle demos, and effectively matched clients with in-stock, in-transit, or dealer-trade inventory to secure sales.

Education

English

Collin County Community College
Plano, TX

Skills

  • CDK, Darwin, RouteOne, DealerSocket, Eleads, Excel, and E-contracting
  • Finance compliance
  • Billing and title compliance
  • Contract management
  • Attention to detail
  • Problem resolution
  • Data analysis
  • Data entry
  • Team collaboration
  • Client engagement

Languages

Spanish
Native/ Bilingual

Affiliations

Active volunteer at Church Eleven32 and their outreach programs in Oak Cliff, TX. Passionate about music, food, and football (Patriots and Cowboys fan). Enjoy exploring local restaurants and attending live concerts in my free time.

References

References available upon request.

Timeline

Finance Specialist

Ecarone
08.2024 - 06.2025

New Car Sales Representative

Prosper Ford
02.2024 - 07.2024

English

Collin County Community College

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