Madelyn Adamic
Mentor,OH
Summary
Reliable Shift Leader and Stable Manager with two years in the food and equestrian industries. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
5
5
years of professional experience
Work History
Shift Leader
Pacific Bells
Mentor, OH
09.2021 - 05.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Enforced company policies and regulations with employees.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Regulated pricing, inventory count and supply during shift hours.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
- Created incentive programs and contests to support and award top performers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Managed overstocking, restocking and inventory control procedures during night shift.
- Supervised site investigations, reported issues and escalated those that required further assistance.
Cashier/Skate Sharpener/Equipment Services
Rock Hockey
Mentor, OH
12.2018 - 03.2022
- Performed hundreds cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Conducted inventory counts by adding each item in stock and documenting on paper.
- Learned skate sharpening and equipment repair positions and provided backup at key times.
- Set up new sales displays each year.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Warehouse Packer
Amazon
Euclid, OH
05.2021 - 09.2021
- Created shipping labels to complete daily order processing.
- Packed, weighed and shipped items per customer specifications.
- Organized items on racks, shelves and bins to maintain established order.
- Reviewed orders to verify products met specifications.
- Loaded merchandise into specific packages suited for product dimensions.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Used marking tools to mark and label containers, container tags and products.
- Used the computer to document information relating to receipt, storage and distribution of materials.
- Picked and packed order items.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Followed orders precisely for correct items, sizes and quantities.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Quickly became the fastest packer on my shift.
- Noted unsafe components inside packages and discussed concerns with supervisors.
Assistant Stable Manager
Beracah Valley Farm Inc.
Chardon, OH
09.2019 - 04.2020
- Worked with stable hands to clean stables and riding areas.
- Treatment minor horse injuries.
- Maintained safety procedures and practices.
- Maintained equipment and stable structures.
- Fit gear for horses and specific riders.
- Repaired equipment and animal living spaces.
- Cared for about sixteen horses by feeding, watering, vaccinating and grooming.
- Used disinfectant solutions, brushes and shovels to thoroughly clean stalls, pumps and equipment.
- Performed repairs and preventive maintenance on equipment and property.
- Assisted laborers by loading and unloading heavy machinery and equipment.
- Maintained safety when using equipment and tools by following established precautions.
- Reported any property damage or concerns to supervisors and completed requested services to resolve.
- Inspected horses for signs of sickness and overall herd health.
Stable Hand
Legacy Equestrian Center
Chesterland, OH
03.2019 - 08.2019
- Kept animal coats clean and healthy with regular washing, grooming and trimming.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Maintained saddles, bridles and riding gear and helped fit items to specific horses.
- Administered horse medication and necessary special care.
- Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
- Boosted animal health for horses by carrying out optimal feeding and watering schedule.
- Worked with ranch hands to clean stables and riding areas.
- Treatment minor horse injuries.
- Maintained safety procedures and practices.
- Prepared horses for specific competitions or tasks.
- Used disinfectant solutions, brushes and shovels to thoroughly clean stalls, pumps and equipment.
- Cared for about eighty animals by feeding, watering, vaccinating and mucking.
- Maintained cleanliness and safety of twelve corrals and horse facilities.
- Operated golf carts to move feed and equipment.
Education
High School Diploma -
Ohio Connections Academy
Columbus, Ohio06.2021
Skills
- Administration and Reporting
- Sales Reporting
- Policy and Procedure Enforcement
- Managing Operations and Efficiency
- Verbal and Written Communication
- Employee Attendance Monitoring
- Team Leadership
- Conflict Resolution
- Customer Service Management
- Staff Supervision
- Security Procedures Adherence
- Shift Paperwork Completion
Timeline
Shift Leader
Pacific Bells
09.2021 - 05.2022
Warehouse Packer
Amazon
05.2021 - 09.2021
Assistant Stable Manager
Beracah Valley Farm Inc.
09.2019 - 04.2020
Stable Hand
Legacy Equestrian Center
03.2019 - 08.2019
Cashier/Skate Sharpener/Equipment Services
Rock Hockey
12.2018 - 03.2022
High School Diploma -
Ohio Connections Academy