Talented student with industrious and systematic approach to learning information. Open and clear worker with disciplined execution and methodical nature. Extensive knowledge of research and problem solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Assistant
Kresge Library at Oakland University
07.2023 - Current
Checked out and checked in items using library computer system.
Aided patrons with use and access to technology, resources and materials.
Assisted library staff with clerical duties to help lighten workload.
Utilized computer databases to locate library materials.
Helped patrons locate resources using catalog and circulation systems.
Monitored patrons at library entrances and public areas and enforced library policies to maintain peaceful atmosphere.
Accessed library catalog to review ownership and circulation status.
Offered basic reference assistance to support information needs.
Founding Member
RCS Project Summit
11.2022 - Current
Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Defined company roles and responsibilities to establish and enhance processes.
Managed interactions with donors and donation center personnel to achieve goals.
Created and implemented fundraising plans to encourage donations and distribute funding.
Intern
Rochester Hills Public Library Public Relations Department
01.2023 - 05.2023
Drafted, edited and distributed press releases, media advisories and other public relations materials.
Assisted in developing media strategies and campaigns for client needs.
Prepared social media posts and videos with eye for viral content strategies.
Created programs and activities to promote library usage and literacy.
Intern
Rochester Community Schools Curriculum and Technology Departments
09.2022 - 01.2023
Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Kept updated with developments in subject area curriculum, technical and career trends and teaching resources and methods.
Maintained organized files and stocked supplies to support team needs and maximize performance.
Provided clerical support, addressing routine, and special requirements.
Managed daily data entry and kept clerical information accurate and up-to-date.
Completed clerical tasks such as filing, copying, and distributing mail.
Customer Service
Le Macaron French Pastries
01.2022 - 10.2022
Resolved customer complaints and maintained clean and tidy checkout area.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Developed and managed relationships with customers to increase customer loyalty.
Utilized POS system to handle customer cash and credit card transactions.
Customer Service
Grand Traverse Pie Company
11.2021 - 01.2022
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
Bachelor of Science - Marketing
Oakland University
Rochester Hills, MI
2027
High School Diploma -
Rochester High School
Rochester Hills, MI
05.2023
Certificate of Achievement - Library Services And Technology
Oakland Community College
Auburn Hills, MI
05.2023
Skills
Project Coordination
Research Abilities
Research Assistance
Database Systems
Book Shelving Procedures
Library Resources
Newsletter Creation
Promotions and Marketing Strategies
Verbal and Written Communication
Leadership Experience
RCS Project Summit, 11/2021, Present
MASSP 2023 Women's Summit, Attended as a Female Student Leader
MSVMA State Choir Festival, Registration and Student Management for the 2022 festival
Rochester Alliance for Theatrical Students, 09/2020, 06/2021, Writer/Director
Activities
American Marketing Association at Oakland University, 09/2023, Present
RCS Project Summit, 11/2022, Present
National Technical Honor Society, 09/2022, 05/2023
National Honor Society, 04/2022, 05/2023
Rochester Alliance of Theatrical Students, 09/2019, 06/2021, Participated in all aspects of a theatre production including performing in a musical production, coordinating fittings in the costume department, and writing and directing an original 10-minute scene with four actors.
References
Rachel Mainero, rmainero@rcs-k12.us
Karen Malsbury, kmalsbury@rochester.k12.mi.us
Shawn Filbin, sfilbin@rochester.k12.mi.us
Awards
National Honor Society (April 2022-May 2023) National Social Studies Honor Society (September 2022-January 2023) National Technical Honor Society (September 2022-May 2023) National English Honor Society (September 2022-January 2023) The Greatest Save PSA Contest 2023 Detroit Regionals Final Six The Greatest Save PSA Contest 2023 Best New Take Honor of Distinction 2023
Publications
RHPL Eureka Lab and Innovative Items Collection: A New Approach to Creation and Learning, Rochester Hills Herald, Spring 2023
Certification
Certificate of Achievement in Library Services and Technology from Oakland Community College.
Timeline
Student Assistant
Kresge Library at Oakland University
07.2023 - Current
Intern
Rochester Hills Public Library Public Relations Department
01.2023 - 05.2023
Founding Member
RCS Project Summit
11.2022 - Current
Intern
Rochester Community Schools Curriculum and Technology Departments
09.2022 - 01.2023
Customer Service
Le Macaron French Pastries
01.2022 - 10.2022
Customer Service
Grand Traverse Pie Company
11.2021 - 01.2022
Bachelor of Science - Marketing
Oakland University
High School Diploma -
Rochester High School
Certificate of Achievement - Library Services And Technology