Madelyn Bellinger
Hudsonville
Summary
Proven multitasker and communicator, I excelled at Vitales of Hudsonville by enhancing customer satisfaction and fostering team collaboration. My background spans reception, management, and childcare, showcasing my adaptability and commitment. Skilled in customer service and time management, I consistently meet employer expectations without compromising service quality.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Experienced with childcare, ensuring children's safety and well-being. Utilizes creative strategies to engage children in educational activities and promote development. Knowledge of household management and effective communication with parents to maintain supportive and nurturing environment.
Overview
3
3
years of professional experience
Work History
Waitress/Bartender
Vitales of Hudsonville
07.2024 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Receptionist
Scott Kibler State Farm
07.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
Women's Varsity Soccer Coach
Jeff Corstange, Gull Lake High School
12.2023 - 07.2024
- Assisted in the recruitment of top talent for the varsity soccer program, evaluating prospective athletes'' abilities both on and off the field.
- Promoted community involvement among players by organizing volunteer opportunities at local youth soccer leagues or charity events.
- Implemented injury prevention measures during practices, resulting in reduced instances of player injuries throughout the season.
- Fostered a positive learning environment by promoting sportsmanship, teamwork, and respect among all players.
- Enhanced team communication and collaboration by organizing team-building activities and off-field bonding events.
Waitress/Bartender Shift Manager
Trak Houz
07.2023 - 06.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Nanny
Aaron Zeigler
10.2021 - 07.2023
- Transported children to and from school, ensuring timely arrivals and departures.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.
- Transported children to and from activities using personal or family vehicle.
Education
Major-Business Management, Minor-Marketing - Business Management, Marketing
Grand Valley State University
Allendale, MI05-2026
Bussiness Administration Associates - Business Administration
Kalamazoo Valley Community College
Kalamazoo, MI05-2024
High School Diploma -
Gull Lake High School
Richland06-2021
Skills
- Customer service
- Strong multitasking
- Team collaboration
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Reliability and trustworthiness
- Approachable
- Schedule management
- Childcare
- Active listener
Languages
American Sign Language
Timeline
Waitress/Bartender
Vitales of Hudsonville
07.2024 - Current
Women's Varsity Soccer Coach
Jeff Corstange, Gull Lake High School
12.2023 - 07.2024
Receptionist
Scott Kibler State Farm
07.2023 - Current
Waitress/Bartender Shift Manager
Trak Houz
07.2023 - 06.2024
Nanny
Aaron Zeigler
10.2021 - 07.2023
Major-Business Management, Minor-Marketing - Business Management, Marketing
Grand Valley State University
Bussiness Administration Associates - Business Administration
Kalamazoo Valley Community College
High School Diploma -
Gull Lake High School
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