Madelyn Brandt
Gainesville
Overview
32
32
years of professional experience
Work History
Cardio Vascular Clinic
Shands at the University of Florida
02.2020 - 05.2024
- Scheduling for outpatient Cardiac and Vascular testing for patients
- Able to discuss financial matters appropriately in a variety of difficult and often stressful situations.
- Complies with all Corporate, State and Federal regulations including Medicare and Medicaid guidelines
- Collects payments and documents information accordingly
- Obtains authorizations for services to ensure maximum reimbursement from insurance companies
- Training for coworkers as needed
Patient Service Specialist Department of Admissions
Shands Magnolia Park Services
01.2012 - 10.2016
- Answered phones for scheduling new and return patients for therapy service
- Obtained authorizations for all insurance for patients scheduled
- Contacted patients when necessary, to discuss financial obligations
- Collected payments for patients and posted on to therapy accounts
Financial Specialist. Department of Admissions
Shands Hospital
11.1999 - 01.2012
- Worked in radiology department Shands Hospital
- Verified medical insurance for all x-rays in the outpatient area
- Spoke to patients when necessary about financial obligations
- Collected payments and posted to accounts accordingly
- Provider training for co-workers as needed
Outpatient registration level 2
Shands
05.1994 - 11.1999
- Registered all patients for outpatient clinics throughout Shands Hospital
- Able to verify workman's compensation insurance and automobile insurance
- Training for co-workers as needed
- Provided training for co-workers as needed
Outpatient Registration level 1
Shands
11.1992 - 11.1999
- Registered patients for all outpatient clinics throughout Shands
- Answered phones from patients for registration purposes
Skills
- Written and verbal communication
- Patient compassion
- Patient dignity preservation
- Rapid decision-making
Awards
Awarded employee of the year in 2012, Received numerous customer service is the key nominations
Timeline
Cardio Vascular Clinic
Shands at the University of Florida
02.2020 - 05.2024
Patient Service Specialist Department of Admissions
Shands Magnolia Park Services
01.2012 - 10.2016
Financial Specialist. Department of Admissions
Shands Hospital
11.1999 - 01.2012
Outpatient registration level 2
Shands
05.1994 - 11.1999
Outpatient Registration level 1
Shands
11.1992 - 11.1999
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