Madelyn Cantrell
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking professional offers hospitality experience and enthusiasm for helping others. Comfortable working in fast-paced environments to handle demanding workload.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Yard House
08.2023 - 05.2024
- Maintained a clean and organized dining area.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Monitored customer satisfaction levels throughout their meal experience.
- Demonstrated strong interpersonal skills when interacting with customers.
- Accurately recorded customer information into reservation system.
- Resolved any customer complaints or issues quickly and professionally.
- Tracked inventory of tableware, linens, condiments., ensuring adequate supply levels at all times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Lifeguard
Whirlin' Waters Adventure Waterpark
05.2022 - 08.2022
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Provided customer satisfaction by being respectful and kind in differing situations
Sales Associate
World Market
06.2021 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Nursing
Colorado Christian University
Denver, COAssociate of Applied Science - Nursing
Trident Technical College
Charleston, SC08.2025
Skills
- First Aid
- Team Collaboration
- CPR Certified
- Cash Register Operation
- Multitasking Strengths
- Sales Expertise
- Excellent People Skills
- Customer Service
- Stocking and Replenishing
- Verbal Communication
- Social Perceptiveness
- Time Management
- Guest Relations
Certification
- First Aid/CPR Certified
Accomplishments
- CCU Presidents Scholarship
- Preferred admit at Colorado Christian University
- Chosen to attend the world changer conference at Colorado Christian University
Timeline
Hostess
Yard House
08.2023 - 05.2024
Lifeguard
Whirlin' Waters Adventure Waterpark
05.2022 - 08.2022
Sales Associate
World Market
06.2021 - 09.2021
Nursing
Colorado Christian University
Associate of Applied Science - Nursing
Trident Technical College