Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madelyn Carrion

San Angelo,TX

Summary

Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Volunteer Fish Fry Waitress

HOLY ANGELS CATHOLIC CHURCH
03.2021 - 04.2021
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Volunteer

Tri-Beta
01.2024 - Current
  • I have attended multiple volunteer events through Tri-Beta and plan to continue to do so.
  • Total of about 30 hours of volunteer experience
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Developed and maintained relationships with community organizations and agencies.
  • Exhibited excellent communications and customer service relations skills.
  • Developed communication strategies to promote charity events.
  • STEAM Lab Nights, Nights at the Museum, Junior Rodeo Robotics, Blood Drive, etc.

Team Member

Smoothie King
06.2022 - 08.2023
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Learned all required tasks quickly to maximize performance.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Assisted customers in selecting merchandise best suited to needs.

Education

Bachelor of Science - Biology

Angelo State University
San Angelo, TX
05-2027

High School Diploma - Human Services, Business Info Management

CENTRAL HIGH SCHOOL
San Angelo, TX
05.2023

Skills

  • Responsibility
  • Teamwork
  • Hard Work
  • Determination
  • Respectfulness
  • Dining customer service
  • Food safety
  • Accurate money handling
  • Time management
  • Complaint resolution
  • Hospitality and accommodation
  • Attention to detail

Certification

  • Food Safety
  • Microsoft Office Word Specialist
  • Microsoft Office Powerpoint Specialist

Timeline

Volunteer

Tri-Beta
01.2024 - Current

Team Member

Smoothie King
06.2022 - 08.2023

Volunteer Fish Fry Waitress

HOLY ANGELS CATHOLIC CHURCH
03.2021 - 04.2021

Bachelor of Science - Biology

Angelo State University

High School Diploma - Human Services, Business Info Management

CENTRAL HIGH SCHOOL

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