Madelyn Clements
Frisco,TX
Summary
Versatile team member offering over 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
3
3
years of professional experience
Work History
Front Office Receptionist
Anabell's Brazilian Wax And Laser
01.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Event Specialist
Board And Brush
01.2022 - Current
- Responsible for aiding customers through the design process and set up studio for events
- Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
- Interfaced with clients to understand event objectives.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Developed engaging event programs, resulting in increased participant satisfaction and retention.
Online Grocery Associate
Walmart
01.2021 - 04.2021
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Contributed to a positive work environment through effective communication and teamwork among fellow associates.
- Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
Education
High School Diploma -
Lone Star High School
Frisco, TX05.2022
Associate of Arts - Marketing
Collin County Community College District
Plano, TX11.2024
Skills
Problem Solving
Customer Service
Brand representation
Adaptability to Change
Promotional knowledge
Relationship Building
Timeline
Front Office Receptionist
Anabell's Brazilian Wax And Laser
01.2023 - Current
Event Specialist
Board And Brush
01.2022 - Current
Online Grocery Associate
Walmart
01.2021 - 04.2021
High School Diploma -
Lone Star High School
Associate of Arts - Marketing
Collin County Community College District
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