Summary
Overview
Work History
Education
Skills
Technology Proficiency
Professional Development
Timeline
Generic

MADELYN COFFEY

Linkedin.com/in/madelyncoffey

Summary

Associate Program Director with over 12 years of expertise in project management and operations, leveraging strategic collaboration and stakeholder engagement to elevate program efficiency. Proficient in communication, event planning, and data management, with a proven history of optimizing resources and enhancing brand visibility. Dedicated to fostering a positive student experience and committed to advancing academic program development with innovative solutions.

Overview

12
12
years of professional experience

Work History

Associate Program Director

SAINT MARY’S UNIVERSITY OF MINNESOTA
Minneapolis, MN
10.2021 - Current
  • Managed key projects for School of Business and Technology, ensuring successful IACBE accreditation of nine programs.
  • Developed ongoing assessment processes for nine graduate programs to maintain compliance with IACBE standards.
  • Oversaw daily operations of MBA programs, including scheduling, advising, degree planning, and registration.
  • Restructured MBA course scheduling to create a predictive plan that improved student degree planning.
  • Supported program directors in annual reporting and three-year reviews with strategic recommendations.
  • Collaborated with university teams to optimize resource utilization and enhance stakeholder engagement.
  • Produced marketing materials such as brochures and social media content to promote programs effectively.
  • Served on university committees to contribute to reaccreditation and retention initiatives.

Event Logistics Coordinator

ST. CATHERINE UNIVERSITY
St. Paul, MN
09.2018 - 10.2021
  • Coordinated furniture setups, technology needs, and staffing for over 350 events annually with diverse requirements.
  • Supervised 30 student staff members, including office assistants and event crews, enhancing operational efficiency.
  • Streamlined scheduling processes by transitioning to a virtual format, improving time management.
  • Collaborated with various departments to establish event logistics, vendor requirements, and address client inquiries.
  • Reported data to relevant departments to enhance event and campus activity information accuracy.
  • Organized and tracked projects in Asana to ensure timely completion of all tasks.
  • Developed and maintained campus event policies in collaboration with campus entities to ensure compliance with safety regulations.

Data Specialist / Office Coordinator

ST. CATHERINE UNIVERSITY
St. Paul, MN
06.2017 - 07.2018
  • Developed and implemented marketing and communication plan to enhance student engagement and campus presence.
  • Managed all social media and email marketing initiatives to maximize outreach.
  • Created communications and promotional materials using graphic design and publication software.
  • Optimized program logistics for Center for Sales Innovation workshops, improving planning effectiveness.
  • Led a 6-member team to streamline event planning processes, increasing attendance by 33%.
  • Provided exceptional customer service to students, faculty, staff, and external constituents.
  • Fostered effective working relationships with diverse colleagues across all department functions.
  • Consistently devised strategies to improve processes on various department projects.

Business / Sales Media Lab Coordinator

ST. CATHERINE UNIVERSITY
St. Paul, MN
01.2016 - 06.2017
  • Managed and proofread communications, including event flyers, social media, and newsletters.
  • Established department presence across Facebook, Instagram, Twitter, and LinkedIn.
  • Designed department blog using WordPress to enhance online visibility.
  • Converted newsletter to e-newsletter format, increasing open rate to 65%.
  • Utilized reporting dashboards to provide monthly engagement summaries to faculty and staff.
  • Developed partnerships with campus departments to align with University branding guidelines.

Licensing Coordinator

EDINA REALTY
Edina, MN
01.2013 - 01.2016
  • Processed and coordinated license applications for all agents.
  • Resolved licensing discrepancies through effective communication with internal and external constituents.
  • Organized educational programs and events, managing logistics and vendor coordination.
  • Collaborated with diverse vendors including caterers, sponsors, and audiovisual experts.
  • Maintained accurate records for over 2,500 real estate licenses, including legal documents and transcripts.
  • Served as primary contact with Minnesota Department of Commerce for licensing inquiries.
  • Updated agent files in licensing database to ensure accuracy and compliance.
  • Tracked referral network memberships, addressing member concerns promptly.

Education

Bachelor of Arts -

St. Catherine University
St. Paul, MN
05.2013

Skills

  • Project management and process improvement
  • Event planning and coordination
  • Multitasking and organization
  • Attention to detail
  • Leadership and relationship building
  • Interpersonal and collaboration skills
  • Verbal and written communication
  • Customer service excellence
  • Innovative problem solving
  • Analytical and critical thinking
  • Judgment and decision-making skills
  • Data management and optimization
  • Change management strategies
  • Writing reports and publications
  • Technology proficiency in Microsoft Office Suite, Google apps, Adobe Suite, and EMS Scheduling Software

Technology Proficiency

  • Microsoft Office Suite (Excel, Word, Publisher, PowerPoint)
  • Banner
  • Google Docs
  • Google Apps
  • EMS Scheduling Software
  • Asana
  • Adobe Suite

Professional Development

  • MS Excel training
  • Excelling as a New Manager training

Timeline

Associate Program Director

SAINT MARY’S UNIVERSITY OF MINNESOTA
10.2021 - Current

Event Logistics Coordinator

ST. CATHERINE UNIVERSITY
09.2018 - 10.2021

Data Specialist / Office Coordinator

ST. CATHERINE UNIVERSITY
06.2017 - 07.2018

Business / Sales Media Lab Coordinator

ST. CATHERINE UNIVERSITY
01.2016 - 06.2017

Licensing Coordinator

EDINA REALTY
01.2013 - 01.2016

Bachelor of Arts -

St. Catherine University

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