MADELYN COLEMAN
Rexburg
Summary
Experienced professional with a proven track record of delivering exceptional customer service in various locations and services. Committed to creating smooth operations within the store and getting tasks done efficiently. Demonstrated success in building positive relationships with customers and team members, ensuring high satisfaction levels and enhancing overall operational productivity. Strong communication skills combined with an ability to solve problems efficiently.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Claires
02.2025 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures
- Rotated, stocked merchandise and displays to feature new products and promotions.
- Pierced ears/nose
Returns Associate/Register
Marshalls
03.2024 - 09.2024
- Processed customer returns and exchanges in accordance with store policy
- Delivered high level of customer service using active listening and engagement skills
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Stocked shelves with merchandise when needed, and daily recovery tasks
- Greeted customers and answered any questions they had about the store's products and services
Scooper/Cashier
Reeds dairy
06.2022 - 05.2024
- Scooper, take and make orders
- Trained new employees in proper scooping techniques and customer service etiquette
- Assembled and prepared ice cream-based drinks, following recipes to produce consistent products
- Greeted customers and provided exceptional customer service
- Operated the cash register to process payments accurately and efficiently
- Performed daily cleaning duties including mopping floors and wiping down counters
- Displayed a positive attitude while working with customers and coworkers alike
Food Service/Cashier
Lowe Family Farmstead
09.2022 - 11.2022
- Worked both the 2022 and 2023 fall seasons
- Expected to work at various stations/stores on the farm, and by yourself depending on experience
- Hot and cold drink shop, making various drinks
- Churro Burro by myself
- Supervised Smoke house, maintain organized lines, resolved various customer and employee issues
- Run the register and handle money, operated POS systems correctly when completing transactions
- Prepare and serve food
- Communicate with customers
- Stock merchandise and products
- Maintained a clean work area at all times
Education
High School -
Kuna High School
Rexburg, ID05.2024
Master of social work -
Byui
Rexburg, ID01.2028
Skills
- Retail service
- Food service
- Customer service
- Communication skills
- Leadership
- Cash register operation
- Time management and multitasking
- Cleaning experience
- Warehouse stocking
- Supporting teammates during busy times
- Providing a positive and welcoming experience
- Ear Piercing
Timeline
Assistant Store Manager
Claires
02.2025 - Current
Returns Associate/Register
Marshalls
03.2024 - 09.2024
Food Service/Cashier
Lowe Family Farmstead
09.2022 - 11.2022
Scooper/Cashier
Reeds dairy
06.2022 - 05.2024
Master of social work -
Byui
High School -
Kuna High School
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