Madelyn Crawford
Mobile,AL
Summary
Hard-working, individual dedicated to provide quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients adept in general accounting and finance transactions dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of crisis management.
Overview
6
6
years of professional experience
Work History
School Security Guard
Ballard High School
12.2023 - 10.2024
- Contributed to the creation of an incident-free environment by identifying and addressing potential risks proactively.
- Reduced incidents of vandalism by patrolling school grounds and maintaining a visible presence during after-school activities.
- Promoted a culture of vigilance among students and staff through informative presentations on personal safety best practices.
- Supported a positive learning environment with thorough inspections and identification of potential hazards.
- Assisted in the development of emergency response plans for effective crisis management.
General Manager
Puppy Manor
08.2020 - 12.2023
- Conducted all interviews/training, documented monthly employee reviews, and made weekly staffing schedules.
- Managed a diverse team of, employees fostering a positive work environment and high employee satisfaction
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles and our company procedures.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
Enrollment Specialist
Humana
01.2019 - 12.2019
- Contributed to the creation of an incident-free environment by identifying and addressing potential risks proactively.
- Reduced incidents of vandalism by patrolling school grounds and maintaining a visible presence during after-school activities.
- Promoted a culture of vigilance among students and staff through informative presentations on personal safety best practices.
- Supported a positive learning environment with thorough inspections and identification of potential hazards.
- Assisted in the development of emergency response plans for effective crisis management.
Bar Manager
The Earl
01.2019 - 03.2022
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Increased revenue with creative marketing initiatives and promotional events.
Education
GED -
Ballard High School
Louisville2010
Skills
- CCTV Monitoring
- Student Supervision
- Physical Fitness
- Event security
- De-Escalation Techniques
- Crisis Management
- Traffic Control
- Documentation And Reporting
- Conflict Resolution
- Training and leadership
- Customer Service
- Time Management
- Critical Thinking
- Risk Assessment
Timeline
School Security Guard
Ballard High School
12.2023 - 10.2024
General Manager
Puppy Manor
08.2020 - 12.2023
Enrollment Specialist
Humana
01.2019 - 12.2019
Bar Manager
The Earl
01.2019 - 03.2022
GED -
Ballard High School
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