Madelyn Cutair
Severna Park,MD
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Looking for a goal driven internship.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Leader
The Crazy Tuna Bar & Grille
Essex , MD
05.2024 - Current
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Resolved customer complaints promptly and professionally.
Event Coordinator
The Crazy Tuna Bar & Grille
Essex, MD
05.2024 - Current
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
- Organized large-scale charity and foundation events with a guest count of 500.
- Supervised staff members responsible for registration desk setup and management during events.
- Organized event facility, food and beverage selections and audio-visual arrangements.
Server
The Tiki Bar
Solomons Island , MD
05.2020 - 08.2023
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
Receptionist
Floyds 99
Annapolis , MD
06.2018 - 03.2020
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Education
Bachelor of Science - Hospitality Management
East Carolina University
Greenville, NCSkills
- Customer Service Management
- Operations Support
- Production Reporting
- Policy and Procedure Enforcement
- Staff Development
- Team Leadership
Certification
- Servsafe Certification
Clubs/Volunteering
- Alpha Omicron Pi Sorority
- Volunteeres in numerous children's arthritis foundations
- Volunteers in cancer marathons every summer
References
References available upon request.
Timeline
Shift Leader
The Crazy Tuna Bar & Grille
05.2024 - Current
Event Coordinator
The Crazy Tuna Bar & Grille
05.2024 - Current
Server
The Tiki Bar
05.2020 - 08.2023
Receptionist
Floyds 99
06.2018 - 03.2020
Bachelor of Science - Hospitality Management
East Carolina University
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