Dr. Madelyn Fletcher-Stark
Albuquerque,NM
Summary
Professional and prepared customer service specialist with strong focus on team collaboration and achieving results. Adept at handling customer inquiries, resolving issues efficiently, and ensuring positive experience. Known for reliability, adaptability, and excellent communication skills, ensuring seamless interactions in dynamic environment. Proven ability to contribute to team success and meet organizational goals.
Overview
16
16
years of professional experience
Work History
Educational Assistant
Albuquerque Public Schools Administration
10.2024 - Current
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
- Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decision making.
- Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
- Supported classroom teachers by monitoring behavior, taking attendance, and completing other administrative tasks as needed.
- Participated in professional development opportunities regularly, staying current on pedagogical trends and incorporating new strategies into teaching practices.
Substitute Teacher
Kelly Educational Services
03.2023 - 10.2024
- Followed classroom plans left by class teacher.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
- Integrated technology into education of students.
- Fostered positive classroom environment, managing student behavior and promoting respect.
- Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
Temporary Associate Dentist
MIRA Consulting
03.2019 - 10.2024
- Established rapport with patients of all ages, providing a comfortable and reassuring atmosphere for both children and adults.
- Built strong relationships with patients, fostering trust and open communication regarding their dental concerns.
- Collaborated with fellow dentists to develop best practices for complex dental procedures, ensuring optimal outcomes.
- Promoted an inclusive environment for all patients by accommodating special needs or requests when possible during appointments.
- Completed consultations with patients for treatment plan.
- Reviewed patient health history and performed checkups to assess current issues.
- Administered care in emergency situations to treat tooth injuries.
- Increased clinic efficiency by streamlining appointment scheduling and patient followups.
Associate Dentist
Uptown Park Dental
01.2023 - 06.2024
- Served diverse populations with culturally sensitive care approaches, meeting the unique needs of each patient base served at the practice location.
- Developed customized treatment plans tailored to individual patient needs, promoting overall oral health and wellbeing.
- Contributed to team success by collaborating with colleagues on complex cases and offering valuable insights from personal expertise.
- Assessed patient needs and developed treatment plans for restorative work.
Associate Dentist
Enchanted Smiles
06.2021 - 08.2022
- Completed consultations with patients for treatment plan.
- Served diverse populations with culturally sensitive care approaches, meeting the unique needs of each patient base served at the practice location.
- Developed and implemented treatment plans for patients based on diagnosis.
- Protected patients from infectious diseases by using proper masking, gloves and safety glasses.
- Referred patients to specialists such as orthodontists, endodontists and oral surgeons based on individual needs.
- Recorded treatment information in patient charts.
Owner And Operator of Dental Practice
Fletcher-Stark Dentistry
11.2016 - 03.2020
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
Dental Professor
Loma Linda University School of Dentistry
08.2009 - 06.2016
- Enhanced student understanding by designing interactive and engaging lectures.
- Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
- Created dynamic learning environment that valued instructor and student interaction.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
Education
Master of Science - Dental Specialty-Prosthodontics
08.2009
DDS - Dentistry
06.2000
Bachelor of Science - Biology, Chemistry, Art, Secondary Education
1996
Bachelor of Arts - Prerequisites
1993
Associate of Arts - Remedial Reading
1992
Bachelor of Arts - Secondary Education
1991
Skills
- Social media
- Goal oriented
- Active learning
- Complaint handling
- Teamwork and collaboration
- Remote office availability
- Customer relations
- Product education
- Needs assessment
- Calm and professional under pressure
- Relationship building
- Problem-solving skills
Timeline
Educational Assistant - Albuquerque Public Schools Administration
10.2024 - Current
Substitute Teacher - Kelly Educational Services
03.2023 - 10.2024
Associate Dentist - Uptown Park Dental
01.2023 - 06.2024
Associate Dentist - Enchanted Smiles
06.2021 - 08.2022
Temporary Associate Dentist - MIRA Consulting
03.2019 - 10.2024
Owner And Operator of Dental Practice - Fletcher-Stark Dentistry
11.2016 - 03.2020
Dental Professor - Loma Linda University School of Dentistry
08.2009 - 06.2016
University of Washington - Master of Science, Dental Specialty-Prosthodontics
Loma Linda University School of Dentistry - DDS, Dentistry
Walla Walla University - Bachelor of Science, Biology, Chemistry, Art, Secondary Education
Walla Walla Community College - Bachelor of Arts, Prerequisites
Potentials - Associate of Arts, Remedial Reading
Hartland College - Bachelor of Arts, Secondary Education
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