Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madelyn Gagnon

Oakland

Summary

Accomplished professional with expertise in customer service and relationship management, Efficent at Applebee's Grill + Bar. Proven ability to enhance guest satisfaction and optimize operations. Skilled in issue resolution and time efficiency, driving business success. Adept at vendor evaluation and business planning, contributing to organizational growth and excellence.

Overview

4
4
years of professional experience

Work History

Vendor

Grower Merchandise Service
04.2022 - Current

Manage flower displays outside of Home Depot and Walmarts


Helped take carts off of delivery trucks


Helped costumers with there needs

Hostess

Applebee's Grill + Bar
01.2022 - 03.2023
  • Greeted and seated guests promptly, ensuring positive first impressions.
  • Managed reservation system effectively to optimize seating arrangements.
  • Communicated wait times clearly, enhancing guest experience and satisfaction.
  • Collaborated with servers and kitchen staff to ensure smooth service flow.

Ice Cream Server

Ice Cream Shoppe
05.2021 - 10.2021
  • Provided excellent customer service, ensuring positive experiences for all patrons.
  • Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
  • Maintained cleanliness and organization of work area to comply with health and safety standards.
  • Assisted in inventory management by restocking supplies and monitoring product freshness.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
06.2023

Skills

  • Issue resolution
  • Vendor evaluation
  • Relationship management
  • Business planning
  • Customer service
  • Time efficiency

Timeline

Vendor

Grower Merchandise Service
04.2022 - Current

Hostess

Applebee's Grill + Bar
01.2022 - 03.2023

Ice Cream Server

Ice Cream Shoppe
05.2021 - 10.2021

High School Diploma -

Penn Foster Career School