Enjoys working with a team but can work independently as well. Hard worker seeking experience in a professional environment. Hoping to gain experience in the are of law and the judicial system.
Overview
3
3
years of professional experience
Work History
Customer Service/Counter Server
Bakery Delight
05.2021 - Current
Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
Participated in inventory management, helping to reduce waste and control costs.
Managed cash register transactions, maintaining accuracy and security at all times.
Trained new employees on procedures, ensuring consistency in service quality across the team.
Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
Maintained food safety standards by adhering to proper food handling practices during preparation and serving processes.
Utilized point-of-sale system proficiently for accurate order placement and payment processing.
Accommodated special requests from customers, fostering an inclusive dining experience for all patrons.
Strengthened brand loyalty through exceptional service that resulted in repeat business from satisfied customers.
Assisted with catering orders by assembling platters and packaging items according to client specifications.
Managed multiple tasks in high-volume environment.
Greeted all guests upon arrival and offered immediate assistance.
Processed cash, debit and credit card payments.
Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
Helped customers choose items based on menu options, dietary needs and preferences.
Demonstrated knowledge and applied proper food handling standards.
Education
No Degree - Criminal Justice Pre-Law
University of Scranton
Scranton, PA
05.2027
High School Diploma -
Pittston Area Senior High School
Pittston, PA
06.2023
Skills
Payment Collection
Customer-focused
Food safety knowledge
Shelf Stocking
Team Player
Order Accuracy
Cash Handling
Excellent work ethic
Customer Service
Effective Communication
Cleanliness standards
Additional Information
Proficient in Microsoft Office
Excellent typing skills
Timeline
Customer Service/Counter Server
Bakery Delight
05.2021 - Current
No Degree - Criminal Justice Pre-Law
University of Scranton
High School Diploma -
Pittston Area Senior High School
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