Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Madelyn Gardner

Wilkes-Barre,PA

Summary

Enjoys working with a team but can work independently as well. Hard worker seeking experience in a professional environment. Hoping to gain experience in the are of law and the judicial system.

Overview

3
3
years of professional experience

Work History

Customer Service/Counter Server

Bakery Delight
2021.05 - Current
  • Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
  • Participated in inventory management, helping to reduce waste and control costs.
  • Managed cash register transactions, maintaining accuracy and security at all times.
  • Trained new employees on procedures, ensuring consistency in service quality across the team.
  • Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
  • Maintained food safety standards by adhering to proper food handling practices during preparation and serving processes.
  • Utilized point-of-sale system proficiently for accurate order placement and payment processing.
  • Accommodated special requests from customers, fostering an inclusive dining experience for all patrons.
  • Strengthened brand loyalty through exceptional service that resulted in repeat business from satisfied customers.
  • Assisted with catering orders by assembling platters and packaging items according to client specifications.
  • Managed multiple tasks in high-volume environment.
  • Greeted all guests upon arrival and offered immediate assistance.
  • Processed cash, debit and credit card payments.
  • Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
  • Helped customers choose items based on menu options, dietary needs and preferences.
  • Demonstrated knowledge and applied proper food handling standards.

Education

No Degree - Criminal Justice Pre-Law

University of Scranton
Scranton, PA
05.2027

High School Diploma -

Pittston Area Senior High School
Pittston, PA
06.2023

Skills

  • Payment Collection
  • Customer-focused
  • Food safety knowledge
  • Shelf Stocking
  • Team Player
  • Order Accuracy
  • Cash Handling
  • Excellent work ethic
  • Customer Service
  • Effective Communication
  • Cleanliness standards

Additional Information

Proficient in Microsoft Office

Excellent typing skills


Timeline

Customer Service/Counter Server

Bakery Delight
2021.05 - Current

No Degree - Criminal Justice Pre-Law

University of Scranton

High School Diploma -

Pittston Area Senior High School
Madelyn Gardner