Madelyn Guevara
East Boston,MA
Summary
Dynamic and results-oriented professional with extensive experience in office administration and cleaning services, notably with UG2 and Cleanco Cleaning Services & Building Maintenance. Excelled in document management, customer service, and maintaining high standards of cleanliness, significantly enhancing workplace efficiency and client satisfaction. Proficient in Microsoft Office and adept at multitasking, demonstrating a fast learning ability and exceptional time management skills.
Overview
2025
2025
years of professional experience
Work History
Secretary's Assistant
UG2
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Cleaner
Cleanco Cleaning Services & Building Maintenance
South Boston
12.2023 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Cleaner
USA
Kendal Square
02.2022 - 11.2022
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Provided assistance to other staff members with cleaning of difficult areas.
Education
Revere High School
Revere, MA06.2020
Skills
- Fast learner
- Microsoft office
- Bookkeeping
- Multitasking and time management
- Clear communication
- Document and file management
- Customer service
- Customer relations and communications
- Data entry
- Customer and client relations
- Organizing and categorizing data
- Office administration
- Confidentiality and data protection
- Supply inventory control
Languages
Spanish
Native or Bilingual
Timeline
Cleaner
Cleanco Cleaning Services & Building Maintenance
12.2023 - Current
Cleaner
USA
02.2022 - 11.2022
Secretary's Assistant
UG2
Revere High School