Madelyn Hoag
Gilbert,AZ
Summary
Effective communicator with excellent customer service skills. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Overview
3
3
years of professional experience
Work History
Medical Office Assistant
Desert Wells Family Medicine
Queen Creek, AZ
07.2021 - 07.2022
- Answered phone calls and messages for five providers in a family practice medical facility, scheduling appointments and handling patient inquiries.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Registered and verified patient records before appointments with up-to-date information.
- Gathered forms and copied insurance cards for billing and insurance filing.
- Used Eclinicalworks to schedule appointments for provider visits and procedures.
Tumbling Coach
The Tumble Shack
Mesa, AZ
09.2020 - 06.2022
- Increased gymnast strength and agility by adapting lessons to age, size and skill level.
- Spotted athletes during tumbling exercises and promoted proper conditioning.
- Worked with parents to address issues with participant behavior in program.
- Encouraged team members to support one another and gave positive reinforcement.
- Prepared gym with necessary equipment to support gymnastic activities.
- Followed proper emergency protocol in event of medical injury or other critical situation.
Education
Sophmore - Psychology Degree
Brigham Young University
Provo, UT04.2025
Skills
- Organization and Time Management
- Cleaning and Equipment Maintenance
- Adaptable and Flexible
- Upbeat and Positive Personality
- Courteous with Strong Service Mindset
- Technique and Training Strategies
- Parent Interaction and Communication
- Encouragement and Motivation
- Athlete Training and Development
- Foundation in Gymnastics
- Experienced Competitive Cheerleader
- Social Perceptiveness
Additional Information
- Varsity Cheerleader, July 2016-February 2020. Organized and participated in community events, taught cheers and dances to children at fundraisers, practiced 12-15 hours a week while maintaining academic honor roll, performed at games, events and competitions.
- Varsity Cheer Captain, July 2018-July 2019. Appointed Varsity Cheer Captain as a sophomore, created and choreographed chants and dances, motivated the team during practices and competitions, maintained good communication between team and coaches.
- All American Cheerleader, July 2019. Awarded All American Cheerleader given to the top 20 skilled cheerleaders out of 150 participants during NCA Summer Camp.
- Varsity Cheer Competitor of the Year, May 2019. Awarded high school Varsity Cheer Competitor of the Year for work ethic, positive attitude and tumbling skills.
Timeline
Medical Office Assistant
Desert Wells Family Medicine
07.2021 - 07.2022
Tumbling Coach
The Tumble Shack
09.2020 - 06.2022
Sophmore - Psychology Degree
Brigham Young University
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