Madelyn Howe
Liberty Hill,TX
Summary
Versatile team member who adapts well to changing processes, programs and team requirements. Dedicated associate proficient in utilizing creative tools to drive team performance and create new strategies. Highly organized and detail-oriented leader experienced in directing activities of workgroups and program planning. Provides training, sets goals and problem solves to find creative solutions to issues at hand. Hardworking and enthusiastic team player dedicated to communication, flexibility, and innovative needs for team building and program success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
After School Director
Peak Performance Martial Arts School
Cedar Park, TX
08.2023 - Current
- Plan and execute age and seasonally appropriate activities for school aged kids that are both engaging and fun.
- Provide tutoring assistance for those who need guidance with completing homework assignments.
- Engage with parents and families to build positive relationships, and to provide and receive feedback on progress and limitations of their children.
- Operate under licensing guidelines to protect health, safety and well-being of children.
- Maintain a clean and inviting classroom that fosters a positive learning environment that feels welcoming and supportive.
Summer Camp Counselor
Peak Performance Martial Arts School
Cedar Park, TX
06.2023 - Current
- Worked with children ages 4-15, often with a high volume of kids per program. Provided engaging and educational activities for each age group while being mindful of different developmental levels.
- Ensured safety measures and precautions were taken at all times, and all first aid materials were on hand both at the facility and on field trips.
- Organized and guided group activities by leading, coaching, and participating with young people, and encouraging them to express their individuality.
- Acted as a positive role model and mentor to provide kids with constructive guidance and problem solving skills. And, to promote confidence, healthy habits, and positive attitudes.
Online Grocery Associate
Walmart
Cedar Park, TX
10.2022 - 11.2022
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked efficiently and diligently with customers to meet order requirements and service expectations.
- Maintained the highest satisfaction ratings by completing orders quickly and making accurate selections for customers.
- Tracked substitutions and informed customers of changes.
- Picked quality and accurate items for 100 - 150 daily customer orders.
Food and Consumables Academy Team Lead
Walmart
Cedar Park, TX
10.2021 - 10.2022
- Coached team members and provided instructions and techniques necessary to complete job tasks and be successful in their positions.
- Trained new team members on company procedures and safety requirements.
- Worked different stations as need to ensure suitable coverage in all program areas in order to meet training deadlines for new employees.
- Evaluated employee skills and knowledge at 30, 60, and 90 days intervals, along with training and mentoring individuals with lagging skills.
Online Grocery Associate
Walmart
Cedar Park, TX
11.2020 - 10.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Was consistently among the highest rated in my department to meet deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Reviewed 100 - 150 customer orders closely to locate desired items and checked app regularly to identify changes.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Consulted with customers on food selections and custom order requests.
Customer Service Associate, Beverage Educator
Oz Tap House
Austin, TX
01.2020 - 11.2020
- Developed multitasking tactics to increase efficiency and decrease customer wait times.
- Collaborated with store management and program leadership to ensure safety and satisfaction of patrons.
- Informed and educated approximately 75 customers daily about special promotions and provided detailed information for various products.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Renewed Texas Food Handlers Certification.
Lead Grill Cook, Bar Back, and Catering Associate
Texas Street Grill
Austin, TX
08.2019 - 01.2020
- Waited on up to 20 customers at a time at the main bar, and approximately 10 tables in the bar area.
- Managed the grill station and ensured meats were handled safely and prepared as ordered.
- Obtained Texas Alcohol Beverage Commission Certification.
- Poured, prepared, and delivered mixed drinks for 50-100 customers daily.
- Planned, prepared, and managed large orders for catering events with approximately 50 patrons at each event.
Lead Grill Cook
Wild Kitchen And Bar
Austin, TX
01.2019 - 08.2019
- Cleaned and maintained kitchen equipment personally, and trained others to care and maintain kitchen equipment properly.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Prepared food items such as wild game meats, poultry and pork for grilling purposes, and became proficient at determining proper cook times for desired doneness.
- Worked as line lead, or wheel, directed all other kitchen staff, and controlled plating. Also, approved about 200 plates per shift before they were delivered to patrons.
Hostess, Dishwasher, Cook
Bon Temps Creuset
Austin, TX
08.2017 - 01.2019
- Displayed exceptional time management skills to ensure all tasks were completed on time.
- Efficiently, quickly, and carefully cleaned all dishes, silverware and glasses to provide smooth service and reduce wait times.
- Communicated with roughly 15 team members to keep operations running smoothly by helping with time management and multitasking.
- Completed Texas Food Handlers Certification program as designated by Texas Department of State Health Services.
Education
Cyber Security Program Completion - Cyber Security
Thinkful
New York, NY05.2023
Skills
- Instructional Techniques
- Activity Planning
- Curriculum Design
- Leadership Abilities
- Parent Communication
- Child Safety
- Problem Solving
- CPR Certification
- Time Management
- First Aid Certification
- Program Development
- Conflict Resolution
Certification
- Texas Alcohol Beverage Commission Certification, 2019
- Texas Food Handlers Certification, 2020
- First Aid and CPR Certification, 2023
Timeline
After School Director
Peak Performance Martial Arts School
08.2023 - Current
Summer Camp Counselor
Peak Performance Martial Arts School
06.2023 - Current
Online Grocery Associate
Walmart
10.2022 - 11.2022
Food and Consumables Academy Team Lead
Walmart
10.2021 - 10.2022
Online Grocery Associate
Walmart
11.2020 - 10.2021
Customer Service Associate, Beverage Educator
Oz Tap House
01.2020 - 11.2020
Lead Grill Cook, Bar Back, and Catering Associate
Texas Street Grill
08.2019 - 01.2020
Lead Grill Cook
Wild Kitchen And Bar
01.2019 - 08.2019
Hostess, Dishwasher, Cook
Bon Temps Creuset
08.2017 - 01.2019
Cyber Security Program Completion - Cyber Security
Thinkful