Madelyn King
Denham Springs,LA
Summary
Detail-oriented administrative professional with 3+ years of experience supporting office operations, credentialing processes, and high-volume communications. Proven ability to manage sensitive information, maintain accurate records, and ensure compliance with organizational standards. Highly organized, reliable, and skilled in multitasking within fast-paced environments.
Overview
7
7
years of professional experience
Work History
Credentialing Specialist
Louisiana Licensed Professional Counselors Board
Baton Rouge, LA
07.2022 - Current
- Credentialing Specialist | (May 2025– Present)
- Manage credentialing processes, ensuring accurate review and verification of applications and documentation
- Maintain compliance with state regulations and organizational standards
- Review, process, and track licensing documents and applicant records
- Communicate with applicants and professionals regarding requirements, updates, and deficiencies
- Maintain organized databases and ensure confidentiality of sensitive information
- Administrative Assistant | (Jul 2022-May 2025)
- Managed high-volume incoming calls and directed inquiries to appropriate departments
- Processed correspondence, reports, and official documents to support daily operations
- Maintained filing systems and databases for efficient record retrieval
- Created and managed spreadsheets using Microsoft Excel
- Supported office workflow by completing clerical and administrative tasks efficiently
- Coordinated communication between staff and external contacts
Receptionist
Baton Rouge Urology Clinic
Baton Rouge, LA
10.2021 - 07.2022
- Answered incoming calls from clients, forwarding to appropriate destinations.
- Welcomed patients, pharmaceutical reps and other visitors to doctor's office.
- Verified data and scanned into document imaging software.
- Balanced drawers and managed petty cash usage.
- Issued intake and new patient forms, office policies and legally-required documents.
- Interacted with guests using professional, friendly customer service.
- Scheduled patient appointments, sent notifications and handled rescheduling needs.
Receptionist
Baton Rouge Orthopedic Clinic
Baton Rouge, LA
09.2020 - 06.2021
- Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions.
- Followed established procedures to protect sensitive and confidential information from unauthorized release.
- Used clerical abilities to support needs of office staff and back up administrative team members.
Cashier
Jerry Lee's Cajun Foods
Baton Rouge, LA
11.2018 - 09.2020
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
- Assisted customers with locating items, answering questions and providing direction and service.
- Greeted all customers and provided prompt and friendly service.
Education
High School Diploma -
Live Oak High School
Denham Springs, LA05-2017
Skills
- Credentialing & Compliance Support
- Administrative & Clerical Support
- Microsoft Excel (Spreadsheets, Formulas)
- Data Entry & Record Management
- Customer Service & Communication
- Scheduling & Office Coordination
- Organization & Time Management
Timeline
Credentialing Specialist
Louisiana Licensed Professional Counselors Board
07.2022 - Current
Receptionist
Baton Rouge Urology Clinic
10.2021 - 07.2022
Receptionist
Baton Rouge Orthopedic Clinic
09.2020 - 06.2021
Cashier
Jerry Lee's Cajun Foods
11.2018 - 09.2020
High School Diploma -
Live Oak High School