Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service/sales support position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Wait Staff Member
Fire Pit Grill
10.2022 - Current
Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
Assisted in training new waitstaff members, fostering a team-oriented work environment.
Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.
Hostess Trainer
Fire Pit Grill
07.2022 - Current
Streamlined training process for new hostesses, reducing onboarding time significantly.
Hostess
Fire Pit Grill
06.2021 - Current
Enhanced customer experiences by efficiently managing reservations and seating arrangements.
Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Front Desk Receptionist/Customer Service Sales Representative
Meraki Salon
04.2023 - 08.2023
Enhanced customer satisfaction by providing efficient and professional front desk services.
Streamlined office operations for improved productivity with effective organization and communication skills.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Increased guest retention by maintaining a welcoming and organized reception area.
Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Education
High School Diploma -
Antioch Community High School/Lake County Tech
Antioch, IL
06.2023
Skills
POS System Operation
Excellent communication
Customer service
Problem-solving abilities
Attention to detail
Relationship Management
Reliable and Responsible
Transactions and Cash Handling
Inventory Management
Team Player
Timeline
Front Desk Receptionist/Customer Service Sales Representative
Meraki Salon
04.2023 - 08.2023
Wait Staff Member
Fire Pit Grill
10.2022 - Current
Hostess Trainer
Fire Pit Grill
07.2022 - Current
Hostess
Fire Pit Grill
06.2021 - Current
High School Diploma -
Antioch Community High School/Lake County Tech
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