Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madelyn Krawczyk

Antioch,IL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service/sales support position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Wait Staff Member

Fire Pit Grill
10.2022 - Current
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.

Hostess Trainer

Fire Pit Grill
07.2022 - Current
  • Streamlined training process for new hostesses, reducing onboarding time significantly.

Hostess

Fire Pit Grill
06.2021 - Current
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Front Desk Receptionist/Customer Service Sales Representative

Meraki Salon
04.2023 - 08.2023
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

Education

High School Diploma -

Antioch Community High School/Lake County Tech
Antioch, IL
06.2023

Skills

  • POS System Operation
  • Excellent communication
  • Customer service
  • Problem-solving abilities
  • Attention to detail
  • Relationship Management
  • Reliable and Responsible
  • Transactions and Cash Handling
  • Inventory Management
  • Team Player

Timeline

Front Desk Receptionist/Customer Service Sales Representative

Meraki Salon
04.2023 - 08.2023

Wait Staff Member

Fire Pit Grill
10.2022 - Current

Hostess Trainer

Fire Pit Grill
07.2022 - Current

Hostess

Fire Pit Grill
06.2021 - Current

High School Diploma -

Antioch Community High School/Lake County Tech
Madelyn Krawczyk