Madelyn Lai-Korosec

• Provide professional haircuts and styling services based on each client's needs and preferences.
• Build strong relationships with clients and provide friendly, personalized customer service.
• Recommend products and services based on customer needs.
• Handle sales transactions and promote salon products and services.
• Answer phones, schedule appointments, and assist customers with questions and concerns.
• Maintain a clean, organized, and professional salon environment.
• Work efficiently in a fast-paced customer-service environment.
• Assist with daily salon operations and support team members.
• Provide leadership and management support when needed.
• Help maintain positive team communication and a welcoming workplace.
• Handle customer concerns professionally and work toward positive resolutions.
• Follow salon policies, safety procedures, and cleanliness standards.

• Consulted with clients to assess hair goals and recommend suitable cuts, color, and styling services.
• Performed shampooing, conditioning, cutting, and blow-drying using salon tools and hygiene standards.
• Applied color, highlights, and chemical services while following processing instructions and safety protocols.
• Styled hair for everyday wear and special occasions based on client preferences and face shape.
• Recommended retail haircare products aligned with client needs and service outcomes.
• Delivered consistent customer service and adjusted techniques to meet diverse hair textures and styles.
• Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.

• Prepared ingredients and assembled burritos, bowls, and tacos to order with speed and consistency.
• Maintained clean workstations, following food safety and sanitation standards throughout shift.
• Restocked kitchen supplies and ingredients to support continuous service during peak periods.
• Managed customer service to support customer needs.
• Operated register accurately, processed customer payments, and handled transactions efficiently.

Pravana Color Certification 2022

Eyelash Extensions Basic Classic Certification 2021

Badbicide Certification 2020

Socolor certification 2020

Shear Haven Domestic Violence Training 2020