Madelyn Lopez

● Coordinate production schedule and prepare manufacturing information cards.

● Analyze and record production data, documents, materials and products to assess accuracy.

● Prepare and issue various types of shipping labels to meet label specification.

● Coordinate with various departments including production, planning, inventory and quality teams.

● Oversaw quality control procedures throughout the production process to ensure consistent products.

● Provide hands-on support during peak production periods, assisting teams in meeting tight deadlines.

● Complete logs and reports detailing production data such as volume and materials used, helping management make accurate operational decisions.

● Managed cash register operations accurately.

● Promoted a positive shopping experience by providing friendly customer service.

● Processed returns and exchanges with care, adhering to store policies.

● Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.

● Balanced cash registers accurately at the end of each shift.

● Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

● Responsible for coordinating travel arrangements and scheduling appointments.

● Organized and filed all documents in an accurate and timely manner.

● Developed proposals for clients on behalf of the sales team.

● Completed sales orders via QuickBooks, and organized product deliveries.

● Managed warehouse and showroom inventories.

● Answered telephones, screened and directed calls.

● Performed a variety of clerical tasks including inputting data, filing, copying and faxing.

● Resolved routine administrative problems and answered inquiries concerning the operations of several departments.

● Performed concierge services for a boutique hotel.

● Maintained high standards of customer service and guest satisfaction.

● Oversaw the operational excellence of all property departments.

● Knowledge of hotel operations including front desk, housekeeping and maintenance.

● Completed clerical activities, such as balancing accounts and conducting audits.

● Recorded and followed up with guest comments or complaints.

● Answered multi-line phone system to respond to inquiries and transfer calls to correct personnel.

● Expertly managed planning, scheduling and coordination of surgical procedures.

● Provided administrative support to medical office staff.

● Ensured accurate billing and coding for surgical services.

● Collected and evaluated patient demographics, medical history and insurance information.

● Triaged phone calls and patient inquiries in a professional and efficient manner.

● Collaborated with insurance providers to verify coverage and obtain authorizations for surgical procedures.

● Provided comprehensive education materials for patients regarding their upcoming surgery.

● Adhered to HIPPA laws and guidelines.