Madelyn Loya-Granillo
Lakewood
Summary
Dynamic and reliable professional with experience at Walgreens Boots Alliance, excelling in customer service and medication management. Proven problem-solver with strong time management skills, fostering positive relationships with patients. CPR certified and multilingual, I enhance team efficiency while ensuring compliance with health standards in fast-paced environments.
Experienced with maintaining safe and nurturing environment for children. Utilizes creativity and patience to engage children in educational and fun activities. Track record of effective communication with parents to ensure satisfaction and trust.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Family Babysitter
Family Members
Brighton, CO
08.2023 - Current
- Developed educational games to enhance learning and social skills among children of varying ages.
- Maintained a clean and organized environment, promoting hygiene and teaching children the importance of cleanliness.
- Provided emotional support to children, fostering a trusting relationship that encouraged open communication.
- Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
- Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
- Coordinated schedules for various activities, balancing homework assistance with recreational time effectively.
Pharmacy Technician
Walgreens Boots Alliance
Lakewood, CO
04.2025 - 01.2026
- Assisted pharmacists in preparing and dispensing medications accurately.
- Conducted inventory management to ensure optimal stock levels of pharmaceuticals.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with healthcare professionals to verify medication information and patient needs.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Coordinated verification and filling of more than 200 daily prescriptions in high-volume pharmacy environment.
- Managed opening and closing duties for pharmacy.
- Resolved third-party billing, computer system and customer service issues.
Food Truck Operator
Family Business
Chihuahua, MX
06.2018 - 01.2025
- Operated food truck, ensuring compliance with health and safety regulations.
- Managed inventory, tracking supplies to minimize waste and optimize stock levels.
- Cultivated strong customer relationships, resulting in repeat business and positive reviews.
- Oversaw financial transactions, maintaining accurate records of sales and expenses for budgeting purposes.
- Greeted customers, answered menu questions and responded to complaints.
- Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
Education
Associate of Science - Healthcare
Red Rocks Community College
Lakewood, CO05.2026
High School Diploma -
Excel Academy
Denver, CO05.2025
Skills
- Time management
- Problem-solving
- Following directions
- Critical thinking
- Reliability
- Licensed driver
- CPR certified
- Emotional support
- Multilingual communication
Certification
- CPR Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pharmacy Technician
Walgreens Boots Alliance
04.2025 - 01.2026
Family Babysitter
Family Members
08.2023 - Current
Food Truck Operator
Family Business
06.2018 - 01.2025
Associate of Science - Healthcare
Red Rocks Community College
High School Diploma -
Excel Academy