Summary
Overview
Work History
Education
Skills
Timeline
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Madelyn McDonnell

Weirsdale,FL

Summary

Versatile and dedicated, I excelled at Animal Clinic of Lady Lake by streamlining patient care and enhancing clinic operations, showcasing my strong laboratory skills and compassionate animal handling. My ability to multitask and provide empathetic support to pet owners highlights my commitment to veterinary excellence and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Veterinary Technician

Animal Clinic of Lady Lake
01.2022 - 02.2023


  • Educated pet owners on proper care and nutrition to enhance pet well-being and prevent health issues.
  • Provided compassionate care by administering medications and treatments to animals under supervision.
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Restrained animals to protect veterinarians from potential harm.
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
  • Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
  • Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
  • Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
  • Enhanced client satisfaction by providing compassionate care for pets during their appointments.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Collected and prepared specimens for laboratory testing.
  • Performed fecal examinations, urinalysis and bloodwork.

Store Associate/Cashier

Panera Bread
02.2021 - 12.2021
  • Enhanced shopping experience with attentive customer service and prompt issue resolution.
  • Executed daily visual merchandising tasks to promote new arrivals and seasonal promotions.
  • Operated equipment for product displays to enhance store presentation and accessibility.
  • Conducted regular inventory counts to maintain accurate stock levels and minimize discrepancies.
  • Managed cash register operations to ensure accurate transactions and excellent customer service.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.

Server/Cashier

Oakwood Smokehouse & Grill
11.2020 - 12.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Ranch Hand/Trainer

TG Frost
01.2018 - 08.2020
  • Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
  • Herded livestock using horses or ranch ATVs.
  • Maintained equipment and ranch structures.
  • Repaired equipment and animal living spaces.
  • Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
  • Moved livestock by herding animals to different ranch locations to avoid pasture damage.
  • Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
  • Ensured healthy livestock through regular monitoring, vaccination, and treatment of illnesses.
  • Worked with ranch hands to clean stables and riding areas.
  • Improved ranch efficiency by implementing modern agricultural practices and techniques.
  • Rotated animals between grazing areas to provide enough access to food.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
  • Trained part-time help in livestock care and ranch operations.

Education

High School Diploma -

Trinity Catholic High School
Ocala, FL
05.2021

Skills

  • Medication administration
  • Vaccine administration
  • Medical history collection
  • Supply restocking
  • Euthanasia procedures
  • Diagnostic sampling
  • Anal sac expression
  • Radiology safety
  • Animal behavior observation
  • Animal handling
  • Team communication
  • Reception duties
  • Horse training
  • Exceptional customer service

Timeline

Veterinary Technician

Animal Clinic of Lady Lake
01.2022 - 02.2023

Store Associate/Cashier

Panera Bread
02.2021 - 12.2021

Server/Cashier

Oakwood Smokehouse & Grill
11.2020 - 12.2021

Ranch Hand/Trainer

TG Frost
01.2018 - 08.2020

High School Diploma -

Trinity Catholic High School

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Madelyn McDonnell