Madelyn Mejia

• Developed team communications and information for volunteer meetings to provide fast relief for families in crisis
• Negotiate agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
• Monitored social media and online sources for industry trends that can promote donations for our families

• Provided interpreters for families in need of language assistance

• Replicated flow, style, and overall meaning of original texts. Developed and maintained glossary of technical terms, from English to Spanish.
• Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills. Ensuring publish ready material.

• Spanish medical Interpreter/Translator for patients and family members.
• Streamlined communication between patients, healthcare providers, and other hospital departments to prevent potential problems. Documented all patient vital information and activity via Eceptionist.
• Enhanced patient satisfaction by serving as a advocate for all medical related matters. Addressed concerns and provided timely resolutions in a professional manner.

• Efficiently managing patient registration, referrals, and inquiries in a compassionate and supportive manner to enhance patient satisfaction
• Supporting Patient Reps by Communicating between doctors, pharmacists, and laboratory staff to ensure full understanding of patient treatment plans and facilitate conversations and educational efforts with patients
• Utilizing comprehensive knowledge of medical conditions, terms, and services to assist in delivering medication guidelines, treatment plans, and financial policies to patients while ensuring strict adherence to HIPAA confidentiality standards

• Skilled in i693 medical exam packet preparation for USCIS ,optimizing clinic workflows by managing

patients flows, physician schedules, and patient appointments

• Answering multiple telephone lines, Greeting guest, entering demographics, collecting copayments & balances, checking patients out, setting follow up apt

• Used ECW software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.

• Provided Medical translation for Memorial Hermann Hospitals. Via phone, in person and telemed.
• Provided legal translation