Madelyn Ramos
El Paso,TX
Summary
Offering strong foundation in creative thinking and am eager to learn and grow in dynamic environment. Brings understanding of industry tools and techniques, including programs like Adobe After Effects and Toon Boom Harmony. Ready to use and develop skills in Animation and or Character Design.
Overview
6
6
years of professional experience
Work History
Freelancer
Self Employed
12.2023 - Current
- Worked with client's closely to come up with graphic design solutions for a specific branding needs, reinforcing their market identity.
- Utilized advanced software tools to produce visually appealing designs for client projects.
- Enhanced visual storytelling by designing and animating dynamic 2D characters, environments, and effects.
Customer Service Specialist
Raising Cane's Restaurants
03.2021 - Current
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
Volunteer
Souther New Mexico Project
06.2019 - 02.2024
- Organizes and communicates on how to properly distribute food, working in a team environment.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Bachelor of Arts - 2D Animation
New Mexico State University
Las Cruces, NM12-2023
Skills
- Adobe After Effects
- Traditional animation
- Character design
- Visual effects
- Motion graphics
- Video editing
- Storyboard creation
- Graphics design
- Digital illustration
- Storyboarding
Timeline
Freelancer
Self Employed
12.2023 - Current
Customer Service Specialist
Raising Cane's Restaurants
03.2021 - Current
Volunteer
Souther New Mexico Project
06.2019 - 02.2024
Bachelor of Arts - 2D Animation
New Mexico State University
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