Summary
Overview
Work History
Education
Skills
Timeline
Madelyn Rimel

Madelyn Rimel

Austin

Summary

Experienced professional with a strong background in customer interactions and service solutions. Skilled in conflict resolution, communication, and problem-solving to ensure customer satisfaction and loyalty. Collaborative team player who can adapt to changing needs and maintain a results-driven mindset through effective and empathetic service delivery. Recognized for reliability and proactive approach in achieving customer and organizational goals.

Overview

3
3
years of professional experience

Work History

Order Fulfillment and Marketing Associate

Kind Bomb
03.2022 - Current
  • Managed order fulfillment processes, including receiving, packing, and shipping, ensuring accuracy and timely delivery.
  • Provided customer service, resolving inquiries and issues with orders and products.
  • Maintained and grew the company’s social media presence, creating engaging content to increase online engagement.
  • Assisted in marketing initiatives, contributing to increased online traffic and sales.
  • Efficiently balanced multiple responsibilities in a fast-paced startup environment, contributing to Kind Bomb’s growth and customer satisfaction.
  • Grade 12

Facilities Assistant, Front Desk Receptionist

Barry’s Bootcamp
01.2024 - 01.2025
  • Maintained optimal facility condition, improved operational facility, resolved and troubleshooted maintenance and repair needs, coordinated supplies along with daily deep cleaning and organization of various work-out studios consistently.
  • Provided customer service, resolved client issues, high volume of customer interactions, addressed inquiries.
  • Utilized scheduling software and efficient processes to manage client appointments, reduced wait times and over-booking issues, optimized workflow for fellow coworkers.
  • Assisted in marketing initiatives, contributed to social media presences along with overall community.
  • Grade 12, 13

Child Care Provider

  • Began babysitting in middle school; use skills gained from spending time with younger cousins to learn babysitting best practices
  • Started watching neighbors’ kids, and now regularly babysit for three neighbors; care for newborns to middle school-age kids; care for own newborn half-brother beginning at 5 AM each day
  • Responsible for feeding kids, changing diapers, reading to them, entertaining them, and taking them through their nap and bedtime routines
  • Enjoy the responsibility of babysitting, being depended on, and getting to know younger kids
  • Grade 9, 10, 11, 12
  • 6 hours per week/26 weeks per year

Pet Sitter

  • Developed a reputation for being dependable and responsible and was asked by neighbors to pet-sit
  • Care for dogs and a cat; responsible for feeding, walking, changing water, and playing with them while their families are away
  • Started in middle school
  • Grades 9, 10, 11, 12
  • 2 hours per week/6 weeks per year

Education

Bachelor of Science - Hospitality Management, minor in Event Planning

University of Arkansas, Fayetteville, Arkansas
Class of 2028

High School Diploma -

Hyde Park High School, Austin, TX
06-2024

Skills

  • Patience and empathy
  • Childcare
  • Customer service
  • Active listening
  • Critical thinking
  • Problem resolution
  • Goal oriented
  • Time management
  • Conflict resolution
  • Product knowledge

Timeline

Facilities Assistant, Front Desk Receptionist - Barry’s Bootcamp
01.2024 - 01.2025
Order Fulfillment and Marketing Associate - Kind Bomb
03.2022 - Current
Child Care Provider -
Pet Sitter -
University of Arkansas - Bachelor of Science, Hospitality Management, minor in Event Planning
Hyde Park High School - High School Diploma,

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