Madelyn Sklar

Assisting in the Quality Control Department for pattern making progress.

• Assist in the Quality Control Department for pattern-making progress.
• Compile and maintain files for PDF programs.
• Reformat files for PDF programs as needed.
• Maintain design and pattern-making notes on croquis during fittings.
• Create and update Quality Control Charts.

• Assist in local trim sourcing.
• Visit local patternmaker's, vendors, and factories.
• Contribute to photoshoot preparation.
• Organize showroom samples and update line sheets.
• Assist with overseas developments and trend/market research.
• Collaborate with a team on cross-functional projects.
• Utilize Adobe Illustrator.
• Assisted with Free People collaboration line sheet process.

• Manage reservations, inquiries, and menu information.
• Efficiently calculate wait times during busy rushes.
• Assist servers with drink orders.
• Support bar operations by restocking items.
• Process to-go orders and address customer inquiries.

• Promoted from intern to Junior Showroom Manager in three months.
• Managed pop-up shop, including inventory, Shopify updates, and merchandising.
• Controlled inventory for showroom, photo shoots, clients, and trunk shows.
• Assisted in opening a luxury retail store and showroom.
• Managed client invoicing and orders.
• Assist with management of Shopify account.
• Assist with the crucial first steps of opening a luxury retail store and showroom.

• Answered central telephone system and directed calls accordingly.
• Managed multiple tasks and met time-sensitive deadlines.
• Confirmed appointments, communicated with clients, and updated client records.
• Maintained showroom appearance.
• Handled customer complaints.

• Managed multiple tasks and met time-sensitive deadlines.
• Answered central telephone system and directed calls accordingly.
• Confirmed appointments, communicated with clients, and updated client records.
• Maintained the reception area.
• Checked guests in and out.
• Handled client concerns and issues.
• Maintained a professional attitude and composure.

• Answered a large volume of incoming calls daily to resolve customer issues.
• Created tickets for technicians to resolve customer issues.
• Maintained a professional attitude and manner.
• Responded to emails concerning tech issues.