Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madelyn Torkildsen

Lebanon

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Abercrombie & Fitch. Proven ability to enhance guest engagement and resolve conflicts, while effectively managing tasks and inventory. Committed to fostering a collaborative team environment and delivering high-quality service in fast-paced settings.

Overview

2
2
years of professional experience

Work History

Server

Finnegals
03.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Special Education Paraprofessional

Clinton Public School District
02.2025 - Current
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.

Fine Dining Server

Fiddlers Elbow Country Club
04.2024 - 09.2024
  • Suggested wine pairings to go with specific menu items.
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
  • Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
  • Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.

Manager

Abercrombie & Fitch
08.2023 - 04.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved marketing to attract new customers and promote business.

Education

Associate Of Applied Business - Accounting

Raritan Valley Community College
Somerville, NJ

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team collaboration
  • Beverage preparation
  • Inventory management
  • Task prioritization

Timeline

Server

Finnegals
03.2025 - Current

Special Education Paraprofessional

Clinton Public School District
02.2025 - Current

Fine Dining Server

Fiddlers Elbow Country Club
04.2024 - 09.2024

Manager

Abercrombie & Fitch
08.2023 - 04.2024

Associate Of Applied Business - Accounting

Raritan Valley Community College

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