MADELYN WEST
Little Woodrow's
Beaumont,TX
1
Certification
5
years of professional experience
Marketing and Finance graduate with a strong academic record and hands-on business experience. Combines analytical thinking and creativity with a natural ability to build relationships, solve problems, and adapt quickly to new challenges.
Work History
Marketing Intern
1 Year 4 Months- Produced photo and short-form video content for Little Woodrow's and Fast Eddie's, resulting in original content utilized across 10+ brand locations on Instagram and Facebook.
- Transformed marketing briefs into finished content, identifying creative opportunities, capturing footage, and editing final deliverables to enhance brand engagement.
- Created content for sporting events, seasonal campaigns, recurring promotions, themed events, and brand activations, contributing to a library of evergreen assets for ongoing use.
- Work directly with marketing leadership and location teams to meet content needs and maintain a consistent brand presence across multiple concepts and markets.
Bartender
2 Years 7 Months- Serve 150+ guests per shift, driving sales through product knowledge, upselling, and personalized recommendations.
- Managed elevated POS permissions for processing high-value gratuities, authorizing voids, and ensuring transaction accuracy.
- Cultivated repeat business by developing customer relationships, recognizing preferences, and providing personalized recommendations.
- Trained new employees on service standards and product knowledge while overseeing POS procedures and daily operations.
Event Staff / Server
1 Year 3 Months- Supported corporate outings and large-scale events serving 100+ guests, coordinating across departments to keep events running smoothly.
- Balanced guest needs with service responsibilities and event demands, adapting quickly to ensure guest satisfaction.
- Leveraged product knowledge to increase sales opportunities through personalized food, beverage, and event recommendations.
Guest Services Associate
1 Year 2 Months- Functioned as the primary liaison for reservations, pricing, memberships, lessons, and private event inquiries through phone and in-person interactions.
- Facilitated event sales by gathering client needs, documenting event details, and connecting prospective customers with Event Coordinator to enhance service delivery.
- Assessed customer needs and recommended relevant memberships, lessons, and facility services while managing reservations and transactions to improve customer experience.
Education
Bachelor of Business Administration - Marketing and Finance
- President's List, Multiple Semesters
- 3.875/4.0 GPA
Skills
Financial Analysis
Microsoft Excel
Market Research
Consumer Behavior
Digital Marketing
Content Development
Video Production & Editing
Sales Strategy
Event Coordination
Customer Relationship Management
Canva
CapCut
Certification
- Ethical Leadership Certification, NASBA Center for the Public Trust | April 2026
- Texas Alcoholic Beverage Commission (TABC) Seller/Server Certification | August 2026
Timeline
Marketing Intern
Woody's Brands
04.2025 - CurrentRead More
Bartender
Little Woodrow's
01.2024 - CurrentRead More
Event Staff / Server
BigShots Golf
09.2022 - 12.2023Read More
Guest Services Associate
5 Under Golf Center
06.2021 - 08.2022Read More
Lamar University
Bachelor of Business Administration from Marketing and Finance
Read More