Summary
Overview
Work History
Education
Skills
Timeline
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MADELYN WILLARD

Pittsburgh,Pa

Summary

Dedicated and organized student currently pursuing a Bachelor's in Paralegal Studies at Liberty University, with an Associate's Degree in Criminal Justice and a 4.0 GPA. Proven success in fast-paced work environments with a strong background in customer service, communication, and multitasking. Eager to begin a career as a paralegal and contribute to a legal team through reliability, professionalism, and a commitment to ethical legal support.

Overview

6
6
years of professional experience

Work History

Associate

Aldi
09.2023 - Current
  • Provide exceptional customer service to 200-500 customers per shift.
  • Warmly welcome 500-1000 costumers per shift into store and offer advice on products and help with finding merchandise.
  • Regularly ensured all shelves and displays were properly stocked in a neat and orderly fashion.
  • Use ESL systems to survey and maintain the proper labeling of over 3,000 items of inventory throughout the store.
  • Efficiently process both cash and card payments, handling transactions totaling $3,000 to $5,000 per shift.

Associate

Sheetz
04.2022 - 09.2023
  • Adhered to stringent safety and hygiene protocols in food preparation and handling, prioritizing the creation of a secure environment for both customers and colleagues.
  • Exhibited adaptability by seamlessly transitioning between diverse roles within the store, encompassing cashier duties, food service responsibilities, and inventory management, as dictated by operational requirements.
  • Demonstrated unwavering work ethic and reliability through the consistent fulfillment of scheduling requirements and diligent execution of assigned responsibilities.
  • Engaged in collaborative efforts with team members to proficiently accomplish daily tasks and responsibilities, thereby fostering a positive and cohesive work atmosphere.
  • Operated cash registers with precision, ensuring accurate processing of transactions and proficient handling of both cash and card payments.

Waitress

The Golden Goblet
06.2022 - 07.2023
  • Thrived in a dynamic and fast-paced environment, adeptly managing multiple priorities and quickly adapting to new procedures.
  • Ensured guest satisfaction by checking in with patrons upon delivery of food items, addressing any concerns, and offering additional assistance as needed.
  • Exemplified genuine hospitality by warmly greeting customers upon their arrival and maintaining a positive demeanor throughout their dining experience.
  • Demonstrated outstanding communication and teamwork skills, collaborating effectively with colleagues and remaining flexible to accommodate varying customer preferences and requests.

Sales Associate

Marshalls
09.2019 - 03.2020
  • Delivered exemplary customer service by providing assistance to shoppers with product inquiries, locating merchandise, and offering insightful recommendations.
  • Fostered collaborative efforts with team members to attain sales targets and elevate overall store performance.
  • Managed customer returns and exchanges with a dedicated focus on issue resolution and ensuring optimal customer satisfaction.
  • Participated in continuous training initiatives to remain current on product knowledge, sales techniques, and adherence to store policies.

Education

Bachelor of Science - Paralegal Studies

Liberty University
Lynchburg, VA
12-2025

Associate of Science - Criminal Justice

Community College of Allegheny County
Pittsburgh, Pa
05.2024

Some College (No Degree) - Criminal Justice

Waynesburg University
Waynesburg, Pa

Skills

  • Legal research
  • Client communication
  • Legal writing
  • File organization
  • Case summaries
  • Litigation support
  • Legal compliance
  • Exceptional writer
  • Criminal law
  • Civil law
  • Legal case files
  • Brief writing

Timeline

Associate

Aldi
09.2023 - Current

Waitress

The Golden Goblet
06.2022 - 07.2023

Associate

Sheetz
04.2022 - 09.2023

Sales Associate

Marshalls
09.2019 - 03.2020

Bachelor of Science - Paralegal Studies

Liberty University

Associate of Science - Criminal Justice

Community College of Allegheny County

Some College (No Degree) - Criminal Justice

Waynesburg University

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MADELYN WILLARD